Process 250+ leads per month to drive business to the dealershipUtilize CRM tool Reynolds and Reynolds and DealerSocketUtilize VAuto for inventory managementClose sales via phone and emailPrice vehicles accordingly for front end gross profitWork with customers Nationwide on payment, paperwork, processing, and shippingCollect all information for blind bids if applicable

Process 250+ leads per month to drive business to the dealershipUtilize CRM tools AVV and GMLMUtilize VIN Solutions DIY tool to photo vehicles for web siteClose sales via phone and emailEbayPriced vehicles accordingly for front end gross profitWorked with customers Nationwide on payment, paperwork processing, and shippingCollect all information for blind bids if applicable

Process 100+ assigned leads per month to drive business to the dealershipUtilize CRM tool Dealer SocketTop Sales Associate for May 2007 and September 2007EbayPrice vehicles accordingly for front end gross profitWorked with customers Nationwide on payment, paperwork processing, and shippingCollect all information for blind bids if applicable

Startup company developing luxury, all-inclusive Resort & Fractional Ownership properties at; Worked closely with VP of Business Development on sales & marketing strategyEstablished CRM lead data base through Salesforce.comWorked with Marketing Company Dana on web site development

Field all Tanner & Haley sales calls Qualify caller by explaining available products ranging from $50K to $1.3MLead Administrator to team of Regional Sales DirectorsDatabase maintenance using Salesforce.comOngoing partnership with Director of Information Technology on improvements and evolvement of databaseExtensive internet searches to spot competitorsWorked closely with EVP of Business Development and Director of Marketing to target areas by geographical locations on various productsAssisted EVP of Business Development and Director of Marketing with Salesforce.com programming and reportingReconciled billing from third party companies involved with marketingResponsible for articulating and posting new homes to Members Only websiteConference call set up for Executive level and field TeamUSPS / Federal Express shippingMember Relations Specialist (2004 - 2005)Responsible for the introduction of new Members into the Club; provided on-line / phone orientations including Members Only website tour, booking policies; over 100 orientations completedHandled escalation of Member issuesResponsible for Members interest in exiting the Club; performed exit interviews and worked closely with Sales Team to provide Member the satisfaction required to remain in the ClubResponsible for interpreting legal Membership Agreements & Addendums

Apollo and Sabre accounts of 40+Provided Supervision to 17 full service agentsProvided support for 3 outplants totaling 16 agentsReviewed monthly agent statistics and conduct monitoring of teamWorked closely with Operations Manager and Client Service Manager on monthly objectives for full service and outplant accountsAssisted with vendor negotiations such as airlines, cars, and hotelsResponsible for researching / reviewing all payables to clientsPayrollOperations contact for 17 implementations of new accounts and 13 conversion accounts

Serviced multiple accounts such; Assisted with staffing for 24-hour operationsQuality control and ticket issuance

Trained new hiresTested and implemented new softwareServiced accounts such as IBM and Banc One