With over two decades of diverse professional experience in the financial services industry, I bring a wealth of expertise in mortgage lending, sales, customer service, and office management. I have consistently demonstrated a commitment to excellence throughout my career, leveraging my skills to drive results and exceed expectations.My journey in the mortgage industry began over twenty years ago, where I started as a Call Center Representative with GECU. Over the years, I progressed through various roles, including Mortgage Servicing Specialist, Production Associate, and Mortgage Loan Officer, honing my skills in loan processing, customer relations, and financial management.In addition to my extensive mortgage experience, I have also ventured into real estate sales, working as a Realtor with KB Realty, where I successfully negotiated deals and advised clients on market conditions. My time in real estate provided valuable insights into the housing market and strengthened my ability to deliver exceptional service to clients.Throughout my career, I have been recognized for my ability to build strong relationships, streamline processes, and deliver results. I take pride in my track record of achieving high customer satisfaction ratings and meeting organizational objectives.As I continue to pursue my professional goals, I am currently expanding my skill set by pursuing a degree in Nursing at the University of Texas at El Paso, demonstrating my commitment to lifelong learning and personal development.My years of experience, industry knowledge, and dedication to excellence make me a valuable asset to any organization seeking a skilled and dynamic professional.