Vice President Agentforce
Current
Jan 2024 - Present
AeroLeads people directory · profile
Tom Hebner Email & Phone Number
Vice President - Agentforce Generative AI Practice
at
NeuraFlash
1 work email found
@viecore.com
1 phone found area 781
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President - Agentforce Generative AI Practice
Location
Ridgewood, New Jersey, United States
Who is Tom Hebner? Overview
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Quick answer
Tom Hebner is listed as Vice President - Agentforce Generative AI Practice at NeuraFlash, based in Ridgewood, New Jersey, United States. AeroLeads shows a work email signal at viecore.com, phone signal with area code 781, and a matched LinkedIn profile for Tom Hebner.
Tom Hebner previously worked as Vice President Agentforce at Neuraflash and Vice President - Digital Transformation at Neuraflash. Tom Hebner holds Master Of Arts (M.A.), Electrical And Electronics Engineering from Princeton University.
Company email context
Email format at NeuraFlash
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{first_initial}{last}@viecore.com
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Profile bio
About Tom Hebner
Tom Hebner is a Vice President - Agentforce Generative AI Practice at NeuraFlash. He possess expertise in professional services, speech recognition, enterprise software, ivr, saas and 25 more skills.
Listed skills include Professional Services, Speech Recognition, Enterprise Software, Ivr, and 26 others.
Current workplace
Tom Hebner's current company
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11 roles · 27 years
Tom Hebner work experience
A career timeline built from the work history available for this profile.
Vice President - Digital Transformation
Ran a Digital Transformation consulting pracitce with a heavy emphasis on analytics and outcomes. Helping Enterprise brands with strategy, execution, and optimization.
Apr 2021 - Jan 2024
Vice President - Digital Services
Dec 2019 - Apr 2021
Head Of Product Innovation, Ai And Conversational Ai
Ran the Cognitive Innovation Group at Nuance (CIG), an innovation lab whose charter was to create products that enable Nuance customers (and Nuance) to build more effective, powerful, and intelligent voice- and text-based interfaces. Partnered with buyers and users of voice and language technology to discover pain points, innovate on solutions, and.
2017 - Nov 2019
Senior Director, Digital Engagement
- Responsible for $46M Annual Rev proactive outbound IVR/SMS/Email business
- Head of strategy for all Enterprise Contact Center services
- Responsible for Services P&L
- Managed a team of 60 people (5 Managers and 55 Individual Contributors)
Jul 2016 - Oct 2017
Senior Director, Conversational Ai Practice Lead | Digital Services Product Manager
- Responsible for $4M-$5M of POC Revenue and $10M-$20M of Recurring Hosted Revenue
- In 2013/14 supported sales in landing $6 M of new contact center automation projects
- Led a 55-person design practice (5 Managers and 50 Individual Contributors), including managing our portfolio of services products
- Most proud of creating a design-led, user-focused organization and bringing that culture to the customer teams we worked with
Jun 2014 - Jun 2016
Director Conversational Ai Practice Lead | Strategic Delivery Manager
- Deployed the first wave of enterprise mobile applications with true multi-modal speech and touch integrated experience with USAA, GEICO, and CVS
- Defined the multi-modal design process, the intersection of visual and conversational design
- Created the first intelligent phone system for US Airways - It knows who you are and predicts why you are calling (no more annoying menus)
- Within the design division, launched geographic design centers, established SME teams, established operational metrics, grew team by 20%, reorganized so designers work for designers, promoted a new management team, and.
- Run customer innovation summits – strategic meetings with our key enterprise accounts to help set their strategy and roadmap
Nov 2010 - Jun 2014
Senior Manager Conversational Ai | Technical Account Manager
- Co-Ran the PS Design Discipline
- Defined the Nuance “Deep Conversational Analysis” process that would become a PS “offering”
- Centralized staffing of all design
- Ran successful projects for HCSC, Delta Airlines, Thrivent Financial, Wells Fargo, Vanguard, among others.
Nov 2007 - Nov 2010
Manager Professional Services/ Vui Design | Project/Account Manger
- Formed the first VUI Team at Viecore Inc ($100 M services company bought by Nuance in 2006)
- Established the design and analysis process of all applications deployed by Viecore
- Responsible for the design quality and performance metrics of all applications
- Defined the logging and reporting standard that eventually was adopted by Nuance
2003 - Nov 2007
Manager Professional Services | Project Manager
- Ran a professional services team focused on the Sprint PCS account
- Responsible for all deployments, infrastructure, up time, customer satisfaction, and quality for the $20M Sprint account (biggest single account in Viecore history to that point).
- Lead problem solver for all complex technical problems at Viecore
2001 - 2003
~2 yrs
Developer/Project Manager/Lead Troubleshooter
- Developed applications run on the Edify platform
- Built and deployed one of the first and the largest NLU application for Sprint (20M Calls/Week)
1999 - 2001
~2 yrs
2 education records
Tom Hebner education
Master Of Arts (M.A.), Electrical And Electronics Engineering
Princeton University
Bachelor Of Arts, Electrical Engineering
Villanova University
FAQ
Frequently asked questions about Tom Hebner
Quick answers generated from the profile data available on this page.
What company does Tom Hebner work for?
Tom Hebner works for NeuraFlash.
What is Tom Hebner's role at NeuraFlash?
Tom Hebner is listed as Vice President - Agentforce Generative AI Practice at NeuraFlash.
What is Tom Hebner's email address?
AeroLeads has found 1 work email signal at @viecore.com for Tom Hebner at NeuraFlash.
What is Tom Hebner's phone number?
AeroLeads has found 1 phone signal(s) with area code 781 for Tom Hebner at NeuraFlash.
Where is Tom Hebner based?
Tom Hebner is based in Ridgewood, New Jersey, United States while working with NeuraFlash.
What companies has Tom Hebner worked for?
Tom Hebner has worked for Neuraflash, Directly, Nuance Communications, Viecore, and Voice Integrators Inc.
How can I contact Tom Hebner?
You can use AeroLeads to view verified contact signals for Tom Hebner at NeuraFlash, including work email, phone, and LinkedIn data when available.
What schools did Tom Hebner attend?
Tom Hebner holds Master Of Arts (M.A.), Electrical And Electronics Engineering from Princeton University.
What skills is Tom Hebner known for?
Tom Hebner is listed with skills including Professional Services, Speech Recognition, Enterprise Software, Ivr, Saas, Mobile Devices, Integration, and Mobile Applications.
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