Assists buyers and sellers achieve their dreams!

• Investigate and maintain complaint files, following complaint handling regulations and internal procedures. Analyze information obtained and make decisions for reportability under MDR regulation and international regulations.• Initiate and set up complaint files. Maintain and update database. Record all complaint activity in both hard copy (when applicable) and computer files. Code complaint information according to MedWatch, Alternative Summary Reporting (ASR), Product Spreadsheet Report (PSR), Retrieval Program, internal trending. Make MDR decisions within specified timelines.• Assess incoming documentation and medical information, for complaint data and ascertain compliance to product specification and/or intended use as indicated in the product labeling. Evaluate internal and external lab analysis. Interface with product return lab regarding analysis results and processing complaints.• Initiate Further Investigation, and any additional follow-up and communication pertinent to the MDR as needed. Track files sent to Q.A. for Further Investigation and complete necessary documentation. Evaluate Further Investigation results, summarize findings, and determine and document the conclusion(s).• Maintain a knowledge and understanding of current MDR regulations, MDR guidelines, MDR interpretations, product labeling, other federal laws governing medical devices, Department of Transportation (DOT) requirements for explant returns, and the FDA mandated Retrieval Program.• Communicate with the Quality Assurance, Clinical Studies, Customer Care, Operations, Marketing departments, and Allergan manufacturing facilities.• Handle sensitive conversations with patients and/or physicians, avoiding litigious or compromising issues, providing information, education and assurance to the patient and/or physician regarding product and service, effectively utilizing “talking points” and communicating corporate policy.

•Knowledge of various single-family homes, townhouses, condominiums, and duplexes throughout Hampton Roads and the necessary skills to assess and place potential customers in properties.•Assisted with marketing properties to attract new tenants.•Set up appointments for potential tenants and showed the properties.•Responsible for verifying properties were in a clean and safecondition before showing.•Assisted with collecting and documenting funds such as application fees, security deposits, and rent payments.

Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities; including symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measuresKnowledge of VITROS Chemistry Analyzers, Beckman Coulter LH780 Hematology Analyzers, AcTdiff Hematology Analyzer, STA Compact Coagulation Analyzer, IRIS AX 4280 and IQ 200 Urine Analyzers including their designs, uses, repair, and maintenance

Provided phlebotomy services to beneficiaries. Processed samples for complete blood count and differentials, urinalysis and microscopic, coagulation, and chemistry studies.