Receptionist Team Leader At Smith.Ai
Current•Responsible for assigning tasks and monitoring the performance of 13 direct reports to optimize goals and objectives.• Provides administrative and clerical assistance to managers, consumers, and potentialclients.• Professionally handle a high volume of complex consumer issues.• Ensures questions and issues are resolved both promptly and accurately.• Assists with the development and training of new hires and current associates.• Updates managers on biweekly performance evaluations of direct reports.• Answer calls and/or web chats for a variety of different businesses and professionals