Brandon Johnson Email & Phone Number

Bentonville, Ar, Us

Bentonville, Arkansas, Us

Leading a team of 15 engineers, we create associate digital experiences that power the global enterprise and offer comprehensive technical solutions and experiences. The platform and tech stack enables scalability and availability of experiences that ensure associates can operate to their fullest potential and efficiency.

Dearborn, Michigan, Us

Deliver world-class IVI (In-Vehicle Infotainment) and EV (Electric Vehicle) digital products & experiences for Ford and Lincoln customers globally. Obsessed over creating the best customer experiences, product management localization is focused on bringing next-generation technology to enable exciting new experiences to customers in key markets across the globe in some of Ford's most iconic and beloved products, like the Ranger and Mustang Mach E.Lead extensive coordination with global skill-teams to integrate multiple software solutions in order to deliver the best in-vehicle and electrification experiences for Ford and Lincoln customers. Leverage resources such as Figma and Invision to collaborate and define user experience journeys. Collaborate closely with marketing, vehicle programs and strategy to clearly define product roadmap for new in-vehicle and electrification experiences. Govern the delivery and execution of these products via Jira using agile methodologies and backlog management, collaborating closely with technical Engineering teams on deliverables to meet product launch requirements. All deliverables driven by establishing measurable OKRs (Objectives and Key Results) and KPIs to measure success.

Dearborn, Michigan, Us

Manage the launch and localization of the FordPass mobile app across 9 new global markets. Focused on delivering unique and localized digital products that allow customers to unlock connected vehicle technologies and experiences. FordPass enables customers to have an integrated digital experience with their connected vehicle, unlocking value and "can't live without' experiences that enhance their everyday lives, such as the ability to remotely start their vehicle, or check their latest health data.Lead connected customer experience global teams across multiple global timezones to deliver these experiences consistently and with quality. Facilitated the seamless release of ongoing mobile app updates and experience enhancements in order to offer customers an 'always on' and 'always improving' experience.Highlights of accomplishment in this role include:Developed and led a highly-skilled team of three professionals for the international market by overseeing all facets of recruitment, including candidate sourcing, shortlisting suitable individuals, and onboarding.Led the delivery of the FordPass mobile app product to several new markets and multiple languages, including Australia, New Zealand, South Africa, Namibia, Botswana, Lesotho, Swaziland, Thailand & Vietnam.Lead the technical Engineering delivery team with a clearly defined scope, prioritized deliverables utilizing agile methodologies and Jira to manage backlog, and coordinated delivery of tasks between cross-functional teams to deliver the end product of FordPass, and many different sub-products and experiences within.

Dearborn, Michigan, Us

Directed launch and back-end cloud and platform integration services of global vehicle connectivity across 40 global markets. Synchronized the development of all launch requirements to achieve business goals to enable vehicle connected services to enable customer growth globally. Coordinated the deployment of 200k+ connected vehicles and enabled new connected customer experiences across Ford and Lincoln brands globally.Built outstanding business rapport by providing excellent customer experience throughout the entire connected vehicle product line. Maintained consistent coordination with cross-functional teams to define and align requirements with operational technical teams.Highlights of accomplishments in this role include:Launched connected vehicle services across 40 new global markets, including the EU and Central America.Received positive feedback and recognized by executive leadership for leading the seamless delivery of features and services while ensuring an outstanding customer experience for new vehicle programs globally.

Dearborn, Michigan, Us

Managed mobile device infrastructure to integrate new security features on iPhone and iPad devices for Ford employees. Facilitated design and execution of leading-edge enterprise mobility solutions within Ford Motor while collaborating with key stakeholders. Managed development and maintenance of new enterprise-level mobility solutions with Mobile Iron technologies. Designed effective plans to ensure strict compliance with device management and security guidelines, such as data security and integrity.Highlights of accomplishments in this role include:Led mobile device infrastructure migration projects to an enterprise-wide system while finalizing deliverables within a predefined time, scope, and financial constraints for 100k+ employees.

Developed multiple supporting document libraries and established innovative processes to boost employees’ productivity and initiate productive change across the enterprise. Streamlined planning, testing, and delivery of mobile devices to meet Ford Global’s operational requirements. Developed impactful business roadmaps to deliver breakthrough mobile applications. Strengthened productive relationships with key stakeholders to understand and address individual concerns. Managed all facets of tablet device requisitions for global business units and delivered technical support for related processes and procedures. Oversaw delivery of new products and standardized existing processes through design and execution of insights-driven plans. Directed and completed corporate global migration of Blackberry devices to a new mobile device management infrastructure. Highlights of accomplishments in this role include:Optimized migration process and drove enterprise-wide innovation through creating innovative processes, leveraging extensive experience with Mobile Device Management.

Tempe, Az, Us

Provided hands-on IT and desktop support to optimize operating stability and improve across-the-board performance. Supported the white glove support, executive, and admin teams with day-to-day needs. Led the development, migration, and deployment strategy of a cutting-edge enterprise mobility management solution across the enterprise. Contributed to the migration of legacy Blackberry devices to iOS and Android smart devices by utilizing enterprise mobility management software. Acted as AirWatch Certified Enterprise Mobility Associate and SME for AirWatch mobile device management infrastructure. Oversaw AirWatch management consoles and device profile execution while developing detailed reporting on key metrics, device application-level support, corporate security compliance, and upgrade and version testing.Highlights of accomplishments in this role include:Delivered system administration / support for Citrix virtualization environment, such as application virtualization/application publishing, Xen Desktop builds/configurations, XenApp center management, and Citrix Storefront publishing.

Tempe, Az, Us

Prominent team member in managing technical on-site desktop management. Lead on-site support for multiple building locations and business units of windows-based hardware and software, PC and hardware replacement, imaging and software installations.Member of a white-glove VIP support team that provided "white-glove" technology support to the Executive leadership team, both on and off-site.Responsible for technical documentation of build/imaging processes and configurations for Microsoft Surface Pro devices. Created and tested software deployment packages for Windows 7 PC’s via Altiris Deployment Console. Team member of Critical Power Operations environment: In compliance with NERC/CIP and FERC regulations, maintain all DMZ networks, PC’s and peripherals for power operations training and backup facilities.Active leader in creating and maintaining departmental technical documentation, standard operating procedures and troubleshooting steps for a Desktop Management knowledgebase maintained in Microsoft SharePoint.

Springfield, Mo, Us

Led the integration of electronic parts catalog data via multiple tiered suppliers into the O'Reilly Auto Parts catalog management system. This included parsing very large sets of parts data, cleanup, integration and deployment of updated parts catalog to several thousand O'Reailly Auto Parts retail stores nationwide.

Masters Of Science, Information Management

Bachelors Of Science In Business Adminstration, Project Management