Chetan Prakash Email and Phone Number

1. Creation, cancellation and modification of Motor Insurance Policies across Germany.2. Set up and maintenance of insurance data.3. Customer Relationship Management

1. Efficiently address customer inquiries and concerns via multiple communication channels, including phone, email, and live chat, providing prompt and accurate responses.2. Demonstrate exceptional communication skills by actively listening to customers, empathizing with their needs, and conveying information clearly and courteously.3. Utilize in-depth product knowledge to assist customers in understanding product features, troubleshooting issues, and guiding them through setup processes.4. Proactively follow up with customers to ensure their satisfaction, gather feedback, and identify opportunities for improvement.5. Handle customer complaints and conflicts diplomatically, aiming to de-escalate tense situations and reach mutually beneficial resolutions.

Extensive experience in Professional German Language teaching, interpretation & analysis. My roles and responsibilities include: 1. Engage and encourage the children through inspirational teaching techniques to help them attain competency in the German language as per their grade.2. Plan sequential curricula, with each year’s course of study building upon the previous year’s work and toward the following year’s work and expectations.3. Provide individual subject reports as and when required4. Provide assessment results/teaching update to the School Management

Worked as a practitioner in CRM Operations. Few of my roles & responsibilities : 1. Building and maintaining profitable relationships with key customers.2. Knowing your competition and planning strategies accordingly. 3. Plan and manage multi-channel marketing campaigns.