Chris Farrar Email & Phone Number

St. Louis, Mo, Us

Midwest United States

• Oversee Midwest site operations through support and supervision of Site Managers and employees.• Hire and train Site Managers to achieve visitor and financial targets, labor budgets, and cost savings.• Conduct on and off-site audits, ensuring safety and business standards are met.• Review, revise, and create policies and procedures to support the company and meet/exceed industry standards.• Facilitated the build and opening of additional high-adventure courses at each of my locations since 2019.• Manage organization-wide PPE policy, procurement, distribution, and maintenance.

St. Louis, Mo

• Oversee daily operations of Treetop Adventure and Zipline location.• Collaborate with staff to ensure all safety, profitability, and guest satisfaction standards are met or exceeded.• Hire, train, develop, and supervise all site staff.• Drive brand awareness and business growth through local and national marketing efforts. • Achieved a 10% growth in revenue year over year from 2018 to 2019.

Clayton, Mo

• Create and maintain an unparalleled customer experience through established and practiced customer service techniques.• Responsible for all store operations during each shift.• Train, supervise, and coach Barista partners to ensure success.• Evaluate and adjust team behaviors based on customer metrics and feedback.• Ensure clean, safe, and efficient operation of the Starbucks store and proper cash handling.

• Annually train and supervise 40+ college age adventure trip leaders and logistics staff.• Responsible for the safety and logistical needs of all adventure programming including 200+ high school age participants on 24 sea kayaking, backpacking, canoeing, and biking trips across the Midwest U.S., NE U.S., and Canada.• Take emergent and routine calls and respond to on and off site emergencies via phone or radio to calmly and effectively resolve the situation. Log all calls and interactions into call log system.• Collaborate with the leadership team to aggregate, analyze, and propose organizational changes based on reported data. • Administrated the annual budget of the adventure program budget of $500,000+ revenues and $250,000+ expenses• August 2014-Prestent added duties include hiring of all adventure trip staff, management of all organizational vehicle needs, and authoring of the adventure trip program budget of over $500,000 annual revenue and $250,000+ annual expenses.• Program experienced 25% participant registration growth under my leadership.

Shelby, Mi

• Planned and led 4–10 day canoeing, backpacking, kayaking and cycling experiences for campers 13 – 17 years old.• Managed trip logistics, including food pack outs, gear pack outs, itinerary planning, participant skill evaluation and training.• Served as Challenge Course Manager during high and low challenge team building blocks.• Facilitated large and small group activities as part of community and school programs, serving 1000+ people over the academic year with a focus on leadership and team development.

Trinity, Tx

• Provided Instruction in Outdoor Education Curriculum.• Supervised and ensured safety of students during 4-day stay in residence.• Assisted with the planning, development and execution of instructional and recreational activities.• Promoted interactions and community-building within diverse cabin and instructional groups.

Fischer, Tx

• Planned and implemented summer resident and day camp programs for 400+ campers.• Hired, trained and evaluated 30 summer staff. • Collaborated with environmental education program to ensure its success, filling in for instructors as needed.• Developed and taught Leaders in Development program curriculum to 60+ participants as part of previous summer role.