We exist to help brands grow in a highly competitive and dynamic marketplace through strategic, relentless, and results driven sales efforts.

As Operations Manager for ADMS, I develop, lead and monitor the strategic direction, procedures and processes of the project management function; assist in product development planning and implementation; and function as a member of the management team in promoting the effective operation of the division. I direct the project management functions for the division.I coordinate the overall project management program for the execution of projects including developing and implementing policies,… Show more As Operations Manager for ADMS, I develop, lead and monitor the strategic direction, procedures and processes of the project management function; assist in product development planning and implementation; and function as a member of the management team in promoting the effective operation of the division. I direct the project management functions for the division.I coordinate the overall project management program for the execution of projects including developing and implementing policies, systems and standard operating procedures.I monitor the effectiveness of that function and make adjustments as required to increase efficiency.I provide strategic client consulting on digital development opportunities and challenges.I ensure maximum utilization of department staff providing guidance and answer staff questions regarding work assignments, priorities and procedures.I manage the development of the skills and abilities of employees through coaching and appropriate training.I evaluate staff performance, conducting performance evaluations. I recommend and lead the implementation of approved changes in policies, standards, methods, and processes of the department to ensure continuous improvement.I assess the needs of the client and create the Requirements Document and create the formal Scope of Work document, or oversee the process.I provide management level contact for clients.I confer, collaborate and participate as a member of the management team in recommending new or revised operating policies, procedures, and objectives as well as providing analysis, options and recommendations for long and short term organizational goals.I assist in the development of the annual business plan for the division. Monitor business performance to ensure conformance to plan analyze issues affecting achievement of plan benchmarks.I represent the company in its relationships with customers and potential customers to assist in the promotion and sales of the company’s services. Show less

As Sr. Project Manager, I am responsible for establishing the process and procedures by which the organization executes Project Management. I am also highly involved as a strategic leader for the direction and initiatives of Amos Digital as a whole. I am involved in networking, business development, client facing relationships, strategic partnership conversations, consulting, marketing strategy, and daily project management for our large projects.

As PM for The Belford Group, I was responsible for the daily management of projects to a contractual scope of work against a hardline project budget. I was also involved in business development and other strategic initiatives.

As Sales Manager at The Jade Tree Project, I was responsible for overseeing our day-to-day US operations and managing the Client relationships with category buyers for companies like Pendleton and Crate and Barrel. I was also responsible for developing new retail relationships and up-selling products in those new avenues.

As the owner/operator of G2 Custom Rods, a company I founded, I was responsible for overseeing the operation in its entirety. From R&D and Product Development, to Sales and Customer Service, I was responsible for all facets of the business. I also traveled and hosted a television program, Fishing Frenzy, on the outdoor networks during this time.

I was responsible for managing a portfolio of large corporate clients and all aspects of their business and personal banking relationships. I managed a multi-million dollar loan portfolio, cross-sold services and technologies, and managed a reporting platform utilized by all bank management and bank branches.

As a Trainer, I was responsible for training incoming reps on the processes, procedures, and best practices for customer service. I trained on diffusing difficult situations and handling difficult customers. As a Lead Rep, I was considered the "Manager on Duty" when our department manager was out or not available. Calls were escalated to me for decision making when the call was outside of the normal parameters of customer service.