Clay Greene Email & Phone Number

Louisville, Ky, Us

Indianapolis, Indiana, Us

As a strategic digital product leader, I spearhead a dynamic team, driving comprehensive digital product experience development and execution across Member, Broker, and Employer platforms, including the award-winning Sydney Health app. My leadership approach seamlessly integrates strategic vision with meticulous execution, leveraging a SAFe Agile framework to deliver transformative digital solutions. By orchestrating extensive cross-functional collaboration with business, engineering, data science, research, and user experience design teams, I develop and implement digital-first roadmaps focused on delivering tangible value-based objectives that drive business growth, administrative savings, and exceptional customer experiences.My expertise in networking, influence, and relationship management enables me to effectively engage across all organizational levels, resulting in significant performance breakthroughs. Through strategic leadership, our team has consistently driven year-over-year improvements in critical key performance indicators, including increased digital platform adoption, enhanced digital task completion rates, and improved digital containment metrics. Moreover, these efforts have directly supported substantial cost reduction targets, encompassing both cost of care savings and operational efficiency improvements. By combining deep digital product management expertise with a holistic approach to team leadership, I enable the delivery of innovative solutions that create meaningful business and customer value.

Louisville, Kentucky, Us

As a Lead Product Manager, I drove the entire product lifecycle from initial conception through marketplace introduction, played a critical role in developing products meticulously tailored to specific customer needs while achieving targeted cost and success outcomes. My approach is comprehensive and strategic, extending beyond product launch to continuously monitor product efficacy through active feedback gathering from customers and business partners. This ensures our products dynamically adapt to meet the evolving needs across diverse customer segments, with ongoing adjustments implemented to sustain desired business outcomes.In this pivotal leadership role, I provide executive-level strategic guidance, developing functional strategies that are often segment-specific and fundamental to the company's broader strategic direction. The position demanded exercising independent judgment and making complex decisions regarding job responsibilities with minimal supervision. Each decision requires a rigorous and thorough analysis of multiple variable factors to determine the most optimal course of action, balancing customer needs, market dynamics, and organizational objectives. By combining strategic insight with meticulous execution, I ensured our product development process remains agile, customer-centric, and aligned with overarching business goals.

Louisville, 40223, Us

As an IT Project Manager within the Baptist Health System's Project Management Office (PMO), I orchestrated the successful delivery of diverse IT projects across the enterprise, ranging from single-department application implementations to complex system deployments affecting multiple hospitals. My role required exceptional coordination and communication skills, working closely with various Baptist Health departments, clinical personnel, and third-party vendors to meticulously track and manage project deliverables according to established schedules. By maintaining comprehensive documentation and leveraging robust project management methodologies, I ensure that each project meets both departmental and clinical requirements while maintaining rigorous oversight of project timelines, scope, and objectives.Beyond traditional project management responsibilities, this role demands advanced strategic capabilities, including contract negotiation, vendor management, and implementation strategy development. I collaborate closely with Baptist Health Legal to ensure comprehensive contract review and compliance, while providing strategic oversight of project teams and vendor relationships throughout the deployment process. My approach emphasized detailed planning, proactive risk management, and the ability to navigate complex organizational dynamics to drive successful technology implementations that support Baptist Health's operational excellence and patient care objectives.

Dayton, Ohio, Us

As an Organizational Change Management (OCM) professional, I brought a comprehensive and strategic approach to client transformation. I coached clients on OCM best practices, leveraging lessons learned and industry trends to design tailored solutions that delivered exceptional value and met their specific needs and expectations. My role centered on driving comprehensive stakeholder engagement, including leadership alignment, impact analysis, learning and training initiatives, change communications, organizational readiness, deployment strategies, and adoption measurement. By applying a proactive, flexible, and practical approach to managing people, process, and technology changes, I consistently achieved project desired outcomes while creating unmatched experiences for both clients and employees.My professional approach was characterized by an exceptional ability to adapt to diverse client work environments, demonstrating alignment with unique organizational cultures, values, and collaboration styles. As a strategic problem solver, I thrived on tackling complex challenges that required sophisticated interventions. I modeled effective OCM strategy development, created program-level plans, and provided high-level project oversight with a unique blend of strategic vision and tactical execution. My strong facilitation skills enabled me to persuade and influence stakeholders at all levels, including senior leaders and C-suite executives, by facilitating leadership alignment discussions that connected change initiatives to broader business strategies. By balancing goal-driven momentum with adaptive flexibility, I consistently met clients' needs while guiding transformational change with precision and empathy.

Louisville, Kentucky, Us

As the Lead Digital Product Operations Consultant within the Digital Center of Excellence - Digital Portfolio team, I was responsible for managing the comprehensive operational needs of the digital organization through strategic partnerships across product, engineering, portfolio, digital leadership, and business partner teams. My role was pivotal in streamlining digital operations and collaboration efforts, driving increased efficiency, standardization, and continuous improvement across complex matrixed environments. Leveraging strong operational and strategic experience in mid-leadership settings, I successfully supported extensive change-driven activities for large organizations, bringing a highly analytical and adaptable approach to navigating complex organizational landscapes.My professional approach was characterized by an exceptional ability to work effectively amid ambiguity, synthesizing diverse information into high-quality recommendations and deliverables. I led the day-to-day operational functions of the Digital portfolio team, creating, documenting, and continuously improving processes throughout the end-to-end product lifecycle. By facilitating cross-functional teams through virtual workshops, including brainstorming sessions, discovery meetings, process improvement initiatives, and off-sites, I drove collaborative decision-making and strategic alignment. I worked closely with business, portfolio, product, engineering, and operational teams to extract critical details and prepare comprehensive recommendations. Additionally, I supported the digital team's training needs, managing critical transitions such as onboarding, tool and process changes, new partnerships, and product launches, ensuring smooth organizational adaptation and knowledge transfer.

Tampa, Fl, Us

As the Lead Digital Product Operations Manager within the Digital Center of Excellence - Digital Portfolio team, I was responsible for managing the comprehensive operational needs of the digital organization through strategic partnerships across product, engineering, portfolio, digital leadership, and business partner teams. My role was pivotal in streamlining digital operations and collaboration efforts, driving increased efficiency, standardization, and continuous improvement across complex matrixed environments. Leveraging strong operational and strategic experience in mid-leadership settings, I successfully supported extensive change-driven activities for large organizations, bringing a highly analytical and adaptable approach to navigating complex organizational landscapes.My professional approach was characterized by an exceptional ability to work effectively amid ambiguity, synthesizing diverse information into high-quality recommendations and deliverables. I led the day-to-day operational functions of the Digital portfolio team, creating, documenting, and continuously improving processes throughout the end-to-end product lifecycle. By facilitating cross-functional teams through virtual workshops, including brainstorming sessions, discovery meetings, process improvement initiatives, and off-sites, I drove collaborative decision-making and strategic alignment. I worked closely with business, portfolio, product, engineering, and operational teams to extract critical details and prepare comprehensive recommendations. Additionally, I supported the digital team's training needs, managing critical transitions such as onboarding, tool and process changes, new partnerships, and product launches, ensuring smooth organizational adaptation and knowledge transfer.

Louisville, Kentucky, Us

As a Senior IT Consultant in the banking industry, I leveraged my deep understanding of banking operations and technology to provide strategic guidance and transformative solutions across complex financial landscapes. My expertise encompassed advising clients on critical IT initiatives, designing and implementing sophisticated technology solutions, and optimizing systems to enhance efficiency, compliance, and customer experience. I led project teams and collaborated closely with senior stakeholders to deliver impactful results across diverse banking domains, including lending, payments, and digital banking platforms.My strategic consulting approach involved comprehensive assessment of existing banking IT infrastructures, identifying opportunities for technological advancement and digital transformation. By developing technology roadmaps aligned with precise business goals, I provided strategic insights on emerging technologies such as cloud computing, artificial intelligence, and blockchain relevant to banking operations. As a project leader, I managed complex IT initiatives through their entire lifecycle, from initial requirement gathering to implementation and post-deployment support. I expertly navigated technical and organizational challenges by facilitating communication between technical teams, business stakeholders, and senior management, ensuring project deliverables were consistently met on time and within budgetary constraints. My technical expertise spanned core banking systems, payment processing platforms, cybersecurity, data analytics, and regulatory compliance, enabling me to design customized technology solutions that addressed specific banking challenges while maintaining the highest standards of operational excellence.

Knoxville, Tn, Us

As a Senior Manager of Training and Development, I led comprehensive organizational learning initiatives, overseeing the day-to-day responsibilities of the training team while ensuring peak workforce performance. My role encompassed developing and delivering training curricula across all business levels, tracking program progress, managing vendor relations, and maintaining strict adherence to budgetary constraints. I strategically implemented innovative training programs through online resources, mentorship initiatives, and tailored departmental development plans, focusing on critical thinking, business fundamentals, and leadership skill enhancement.Collaboration was central to my approach, working closely with departmental heads, management, legal teams, and human resource departments to identify and address organizational training needs. I developed targeted training activities, conducted leadership coaching, and maintained compliance with best practices and relevant legislation. My analytical methodology involved establishing robust metrics to evaluate training program effectiveness, supporting strategic decision-making through comprehensive reporting. By actively participating in leadership meetings, training events, and conferences, I ensured our department remained at the forefront of professional development methodologies, continuously refining learning materials and approaches to maximize employee potential and organizational growth.

Master Of Business Administration (Mba), Business And Information Technology

Bachelors Of Science, Information Technology

Internship, Business Administration And Management, General

Associate Of Arts And Sciences (Aas), Hospitality Administration/Management