John Tanner Email & Phone Number

St George, Utah, United States

Instituted a streamlined onboarding process, trimming the startup time for new hires by creating detailed documentation, leading to faster productivity within the team.Engineered and implemented various complex software modules, affecting key business areas, using a variety of programming languages and frameworks, including Java, Kafka, Docker, Postgres, PHP, WordPress, WooCommerce, MERN stack, and integrating AI.Extensive experience in managing and resolving high volumes of support tickets (60-70% per sprint), ensuring efficient operation and customer satisfaction.Led software development life cycle (SDLC) and adapted a SCRUM framework, acting as a Scrum Master, fostering efficiency and organization within the team environment.Acted as a Business Analyst on multiple projects, including scoping, cost and time estimation, and technical requirements development, contributing significantly to project realization and completion.

St George, Utah, United States

Developed and maintained proprietary software utilized by over 300 staff members, enhancing business operations and efficiency.Created a comprehensive company website catering to significant company expansion and providing improved customer engagement.Collaborated with team leaders to debug and upgrade legacy systems while optimizing outdated code, thus enhancing system performance and reliability.Spearheaded the planning and implementation of a novel Microservices Architecture, contributing to the modernization of system design.Participated in database management and carried out extensive quality assurance testing to ensure optimal system usability, data accuracy, and process quantification.

Phoenix, Arizona, United States

Expertise in installation, configuration, updating, and support of both Microsoft and Apple Operating Systems.Proven ability to liaise with a range of stakeholders to determine requirements and implement modifications for new systems.Experience in designing and developing training materials to enhance technical skills in hardware and software use.Demonstrated capabilities in administering network security across multiple firms, including K-12 educational institutions.

Fresno, California, United States

Developed school website using HTML, CSS, and JavaScriptDeveloped back end support using MySQL and PHPIntegrated APIs and maintained updated code

Fresno, California, United States

Fort Drum, New York, United States