The Concierge Queen is a premier personal concierge in the greater Richmond, VA area. We offer services to:- Corporate businesses- Small businesses- Busy Professionals- Single Mothers- Disabled Citizens- Senior Citizens- Any individual needing a break*Senior and disabled citizens receive a 15%discount on all services.Services:-Personal Services- Errand Services- Corporate Services- Senior Care Services- Holiday/Special Occasion Services- Acquire and retain clientele/customersBookkeeping, maintain customer database- Work for corporate and domestic clientsWe are here to allow you to have extra time and the freedom needed to ensure a quality and smooth running life.We know that there are never enough hours in the day to complete all the tasks that go on in life, So...Allow The Concierge Queen to treat you like royalty and help you take a load off by completing those everyday tasks that time will not permit!*For more information visit our website at: http://www.conciergequeen.us

My company is contracted with this company to assist patients to their appointments.

ATL311 Call Center Representative I provide full performance level customer service work by providing assistance to the general public and receiving and processing non-emergency telephone calls directed to the ATL311 Customer Service Center; responsible for assessing callers' requests for assistance and determining the most appropriate course of action. Responding to and resolving residents' problems and complaints.

Answer calls and respond to emails;handle customer inquiries both telephonically and by email; research required information using available resources; manage and resolve customer complaints; provide customers with product and service information; enter new customer information into system; update existing customer information; identify and escalate priority issues; route calls to appropriate resource; follow up customer calls where necessary; document all call information according to standard operating procedures; complete call logs; produce call reports.

• Check and approve timecards for technicians• Create and mail invoices to customers for work done by technicians• Set up accounts for customers and keep a record of transactions and hours worked• Create spreadsheets for after hours work done by technicians• Customer services for billing inquiries• Stayed in close contact with account managers concerning hours worked, rates of pay and numerous billing issues• Filing, emailing, creating databases, answering troubleshooting calls with customers• Any other duties requested by my supervisor

• Care for children in my home, ages 0-12 yrs.• Keep records of attendance, medical, and all state subsidiary information.• Plan and create menus and prepare healthy snacks and meals for breakfast, lunch and dinner. Keep record of the meals for state subsidiary programs.• Plan activities for all children; infant to school-age.• Maintain a clean, safe environment for children.• Attend training to improve my skills and the environment of the facility.