Cory Schneider Email & Phone Number

Allen, Tx, Us

Frisco, Texas, United States

As vCIO, I work closely with our clients business leadership to provide short and long term IT strategic vision, roadmaps, and guidance. I build genuine business partnerships earned by taking ownership and accountability of their IT needs. I ensure that the business and the client's IT vision remained aligned throughout the entire partnership and maintain the highest level of client satisfaction.-Fostering client relationships that are consistent with the highest standards and that result in continued business development including expanded business offerings.-Lead critical incident response team related to a client ransomware attack. My efforts resulted in a greater than 90% restoration of all data. Additionally, the client is now looking to join the DKB client family as a result of my actions and level of client support and professionalism during a very difficult time.

Dallas, Texas, United States

As Technical Delivery Lead, I was responsible for maintaining the highest level of client satisfaction and ensuring that projects are delivered on time, on budget, and in line with the level of quality that our clients expect. I also continued to provide subject matter expert (SME) support to our engineering team and to be a senior point of escalation for troubleshooting Cloud Engineer issues and provide long term and viable solutions to our clients.-Fostered client relationships resulting in a 90%+ client retention rate, becoming the "go to" guy for my clients.-Increased revenue for my clients by 60% over 1 year.-Increased cloud service offerings to our clients.

Dallas-Fort Worth Metroplex

Architect and maintain multiple cloud, on-prem plus cloud, and mixed cloud environments for multiple clients utilizing a wide array of applications. Work with multiple clients directly while managing time, budgets and multiple projects across several disciplines. Respond to, prevent, and maintain issues related to backups, security, deployments, improvements, disaster recovery, and high availability.

Dallas/Fort Worth Area

Manage and maintain multiple cloud environments across various platforms and technologies while maintaining high availability and disaster recovery. Architect new cloud-based solutions for multiple clients that provide robust and secure services. Diagnose difficult problems as they arise and act as an escalation point for other team members. Perform infrastructure improvements and code deployments while utilizing high availability and zero downtime deployments. Build genuine relationships with our clients that provide trust and mutual partnership.

Dallas/Fort Worth Area

Responsible for managing and maintaining our clients web servers, file servers, application servers and their physical and virtual infrastructure inside our managed/hosted environment, as well as finding smart solutions for various IT engineering problems both internal and client facing. Performing Tier 2 and Tier 3 systems administrator/systems engineer roles and responsibilities.

Dallas/Fort Worth Area

Providing professional and complete IT consulting for small to medium size business's. Supporting server, workstations, networks, security, backups.

Dallas/Fort Worth Area

Responsible for fulfilling a System Administrator role for customers in a hosted Virtual / Citrix environment. Roles included troubleshooting, perform break fix, security, backup, upgrades, maintenance, user assistance.

Dallas/Fort Worth Area

Responsible for managing and maintaining all aspects of the computer and network infrastructure, including designing solutions for our software development needs and maintaining the security and stability of our computers and network.

Dallas/Fort Worth Area

Responsible for troubleshooting and repairing a wide range of computer issues in a timely and efficient manner while professionally handling and organizing customer related issues.

Dallas/Fort Worth Area

Responsible for contacting and assisting customers and helping them with their computer and technology needs.

Dallas/Fort Worth Area

Responsible for maintaining and implementing computer workstations and network, as well as handing all other technical aspects of the business operations across multiple locations.

Computer/Information Technology Administration And Management

High School Diploma