Team Management: Successfully led a team of 4 Team Leaders and 22 Associates, consistently driving revenue through new sales, upsell/cross-sell initiatives, and support operations.Strategic Planning: Developed and executed business strategies to increase revenue by offering features like tax computation, performance management, roster implementation, biometric attendance, and more.Collaboration: Worked with various teams to improve fintech and insurance sales, enhance user experience, and reduce malpractices. Collaborated with higher management to design and implement sales strategies and channel partner expansions.Training & Development: Created and delivered training modules for existing and new employees, boosting performance and customer satisfaction.Performance Reporting: Prepared and presented comprehensive reports on sales, revenue, client retention, and team performance to management, including handling data for 1100 companies.Incentive Management: Developed incentive modules to recognize team achievements and identify areas for improvement.

Experienced professional with a track record of formulating business strategies in new and growth areas, motivating teams to exceed established skill levels, and driving organizational profitability through effective strategic and tactical decision-making. Proven success in developing and implementing strategic business plans to increase revenue, foster growth, and cultivate high-performance teams. Strategically formulated business plans for new and growth areasMotivated teams to exceed skill levels and achieve profitability--------------------------------------------------------------------------Drove organizational profitability through effective decision-making.Developed and maintained long-lasting client relationships.Managed a team of 3 Team Leaders and 21 Inside Sales Associates.Exceeded sales targets through direct and inside sales efforts.

Led a team of 25 Pre-Sales Associates and 3 Team Leaders, ensuring seamless lead generation, strong foundation for sales success, and assisted in hiring processes for team expansion.

Managed a team of average 5, overseeing an average of 16-unit sales per week with an average of 40,000 WRPS. Collaborated with Direct Sales and Inside Sales teams to drive revenue and achieve business objectives.

Achieved significant success as a sole contributor, generating INR 9.6 million in revenue, highlighting outstanding sales skills and unwavering dedication to business growth. Collaborated seamlessly with Direct Sales and Inside Sales teams to drive revenue generation and achieve overall business objectives.

Successfully completed the BDT program, demonstrating the ability to generate revenue through both direct sales and telephonic calls.

Experience at Tech Mahindra BPS in the Vodafone Qatar International project reflects a successful track record in managing customer support and sales retention. Being recognized as the best associate three times underscores your consistent excellence in performance.Engaged in international calling for clients based in the US, UK, and Qatar, demonstrating effective communication and sales skills to meet client needs and objectives.