Theda Heath Email & Phone Number

Mechanicsburg, Pennsylvania, United States

Virtual

• Reconciled budgets and HCP individual expenses and entered into an attendee management tools (Cvent, Axis) for pharmaceutical company
• Consistently closed client meetings on a tight deadline.
• Improved process to capture lost revenue by reviewing contracts and reports.
• Performed quality control of data entry to assure accuracy for individual HCP payments.
• Create and managed data entry of HCP Honoraria and out of pocket expense payments.
• Create and maintained spreadsheets to communicate program costs for program reconciliation.

Hummelstown PA

• In a human resources capacity, managed and coordinated various employee benefit programs.
• Reduced costs by 12% on invoices for benefits by monitoring the payment of employee premiums. Discovered these payments were often paid late and launched a new process for collecting them in a more timely, efficient.
• Streamlined the process of handling short-term disability claims by creating a spreadsheet to track them.
• Monitored billing and claim processing of insurance carriers to find and correct their errors, which reduced costs for the company.
• Managed FMLA, short term, long term disability, workers comp and related claims.
• Serve as a liaison between employees and insurance companies to review benefits, claim processing and coverage issues with employees.

Hummelstown PA

• Handled front office medical billing duties such as patients’ accounts, customer service, report generation and other office duties. Served as an intermediary with insurance companies.
• Communicated with patients to take their insurance information and verify it with the insurance companies. Submitted authorization to different insurance companies.
• Counseled and informed patients on insurance benefits; explain the company’s payment policy.
• Processed patient payments, accounts and posting as well as handled billing concerns such as collections, account payables and account receivables. Worked with patients to set up payment plans as needed.
• Developed spreadsheet to improve tracking and to monitor specific patient information.Trained administrative assistants and office support staff on invoicing and billing.

Human Resources Law

Family And Medical Leave Act (Fmla)

Certificate, Business/Office Automation/Technology/Data Entry