"True perspective is the ability to see through eyes other than your own." David TakeuchiArmed with the ability to understand a client’s business and technology objectives from the vantage point of the Customer and Employee, David is a thought-leader in innovation, design thinking, and the transformation of human centered experiences. Focusing on the future customer internal or external, requires the science of imagination, aligning the operating models, and integrating digital platforms to meet those needs. As such, David uses the disciplines of design thinking and agile innovation to engage humans at the center, build technology with speed, and innovate for scale. As a global innovation lead, David is responsible for bringing digital solutions to those clients while serving as America’s leader for design thinking in a digital world. As such, a company’s digital roadmap and future state technical architecture for platforms, products and services requires the ability to look and think with the end in mind. David uses a future-back process to generate scenarios, build supporting business cases, prototype upfront, and integrate digital solutions in agile to transform organizations. David was a founding Partner of Bedrock Consultants that merged the disciplines of design thinking with management consulting to create a blend of B-School, D-School, and T-School focusing on activating strategies for large transformations. The blend of design thinking, business strategy, and technology integration brings a deadly combination of aligning a company's business objectives with the values of what matters most to the customer. In doing so, he has the ability to see what others can't.Prior to EY and Bedrock, David led his career at Gensler with a focus on architecture and retail design. He joined Addison out of San Francisco to further develop the process of how brands work to engage customers. His work includes developing customer experiences in strategy, innovation, design, enterprise technology transformation and the execution of thousands of physical retail environments.David served as the International Vice President for the Retail Design Institute where he brought a community of CX professionals, retail designers, product developers, and ethnographers, to discuss the relationships of digital to physical, AI, cloud, IoT, and eCommerce.