Mr. Williams joined the professional services industry thirty seven years ago with fifteen years of operations and technical staff experience spanning most disciplines. Before his career move, Mr. Williams was a senior level operations executive with Procter and Gamble, Inc. One of the many assignments Doug had at Procter and Gamble placed him in the leadership position for the implementation of the paper division’s Total Quality Management program, based on the management philosophy of Dr. W. Edwards Deming. Mr. Williams and The Doug Williams Group have provided performance improvement services to a significant number and wide range of clients (domestic and international), representing all industries. Community service is a priority for The Doug Williams Group. Through pro-bono services, discounted fees, volunteer hours, in-kind services and cash gifts, the firm proudly supports many non-profit organizations.Mr. Williams has served as a member of the Board of Directors of YMCA of Greater Miami, a member of the Executive Committee of Business Forums International, a private sector member of the Board of Directors of The Beacon Council, a member of the Board of Trustees of The Beacon Council, a member of the Board of Directors of the South Florida Hospital and Healthcare Association, and a member of the Advisory Board of Seitlin, Inc.. Doug is currently a member of the Board of Advisors of All Things New Wellness Concepts, a provider of worksite wellness programs for corporate clients.Doug also leads an investment firm (Williams Group Capital), founded a company that deploys disruptive technology to control and reduce consumption of natural resources (Sustain, LLC.), and manages a philanthropic foundation focused on solving a variety of social problems (The Giving Back Foundation).

I provided training and consulting services to approximately 150 clients across all industries. My primary interest was successful implementation of Total Quality Management to improve customer service and profitablility for my client companies.

I had 18 assignments over the course of the 14 years I worked at Procter and Gamble. Some of the assignments I held at Procter and Gamble include:Staff Industrial EngineerMaintenance ManagerManufacturing Team LeaderManufacturing Team ManagerManufacturing Department ManagerMaterials Handling ManagerQualify ManagerLaboratory ManagerSpecial Projects ManagerConstruction Project ManagerStaff Operations Manager