Erica Carroll, Csm
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Erica Carroll, Csm Email & Phone Number

Fractional CMO | Founder & CEO @CharBett Strategies • Women in AV Podcast Host • Rosie Riveters Explores Pro AV • 40 under 40 • 2023 AV Pro of the Year Nominee at CharBett Strategies
Location: Atlanta Metropolitan Area, United States, United States 18 work roles 2 schools
1 work email found @bestbuy.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email e****@bestbuy.com
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Current company
Role
Fractional CMO | Founder & CEO @CharBett Strategies • Women in AV Podcast Host • Rosie Riveters Explores Pro AV • 40 under 40 • 2023 AV Pro of the Year Nominee
Location
Atlanta Metropolitan Area, United States, United States

Who is Erica Carroll, Csm? Overview

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Quick answer

Erica Carroll, Csm is listed as Fractional CMO | Founder & CEO @CharBett Strategies • Women in AV Podcast Host • Rosie Riveters Explores Pro AV • 40 under 40 • 2023 AV Pro of the Year Nominee at CharBett Strategies, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at bestbuy.com and a matched LinkedIn profile for Erica Carroll, Csm.

Erica Carroll, Csm previously worked as CEO & Fractional CMO at Charbett Strategies and Founder at Proavcourses.Com. Erica Carroll, Csm holds Graphic Design from Miami Ad School Atlanta @ Portfolio Center.

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Email format at CharBett Strategies

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*@bestbuy.com
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Profile bio

About Erica Carroll, Csm

Erica Carroll is a passionate and driven professional in the Audio Video industry, with a love of learning new things and sharing technical concepts with others. With over a decade of experience in AV, Erica has worked exclusively for AV manufacturers and established herself as a leader and expert in developing customer education and technical training programs. Her love of learning new things and solving complex problems has been the driving force behind her success, and she thrives on the challenges that the AV industry presents.Erica's dedication to the industry extends beyond her day-to-day work. She is an active volunteer, holding the committee chair position with the AVIXA Content & Learning Committee and in a past position with the AVIXA Women's council, where she served as a local leader from 2018 to 2022. Her passion for empowering women in the industry is also evident in her role as the host of AVNation's Women of AV Podcast, where she shares stories and insights from women in all career stages and specialties within AV.Erica's commitment to education and community outreach is also demonstrated through her leadership of an annual fundraiser for Rosie Riveters, a 501c3 organization dedicated to building girls' confidence in STEM fields. Through this fundraiser, Erica has helped to introduce young girls to the AV industry, showing them that it is a viable career path, and actively helping to close the gender gap for future generations coming into AV.Whether she is building new training programs, mentoring other women in the field, or inspiring young girls to pursue careers in STEM, Erica is committed to making a difference in the world around her.

Listed skills include Marketing, Graphic Design, Social Media, Sales, and 44 others.

Current workplace

Erica Carroll, Csm's current company

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CharBett Strategies
Charbett Strategies
Fractional CMO | Founder & CEO @CharBett Strategies • Women in AV Podcast Host • Rosie Riveters Explores Pro AV • 40 under 40 • 2023 AV Pro of the Year Nominee
AeroLeads page
18 roles

Erica Carroll, Csm work experience

A career timeline built from the work history available for this profile.

Founder

Current

The Ultimate ProAV Course CatalogA crowd-sourced collection of courses from across the industry.

Aug 2019 - Present

Director, Marketing & Customer Education

Lakewood, Colorado, US

In this role, I spearhead the strategy, development, and success measurement of marketing campaigns and public-facing assets. My responsibilities include managing a product line as the product marketing manager, where I focus on effective product messaging and positioning. I actively support the sales team and manufacturer's representatives through sales.

Feb 2023 - May 2024

Senior Manager, Product Marketing & Training

Lakewood, Colorado, US

As the Senior Manager of Product Training and Adoption, I managed all aspects of customer-facing education, including e-learning, webinars, and technical documentation. In addition to the creation and implementation of a comprehensive strategy and roadmap for training, I implemented an onboarding plan to drive customer satisfaction and adoption in the.

May 2022 - Feb 2023

Senior Product Training Manager

Lakewood, Colorado, US

Most notably, I successfully launched a technical education program within a tight 90-day deadline and further expanded our offerings by implementing a Learning Management System (LMS) and developing two additional courses within six months. This period was pivotal in establishing a robust educational framework for our customers and partners in my first.

Oct 2020 - May 2022

Content & Learning Committee Chair

Fairfax, VA, US

Jan 2021 - Dec 2023

Content & Learning Commitee

Fairfax, VA, US

Delegated by the Board of Directors as an advisory committee to staff, the committee evaluates submissions for InfoComm show education sessions ensuring relevant programming. The committee also advises staff on faculty recognition, program design, content development, and user experience for industry learning programs.

Jan 2019 - Dec 2023

Women'S Council Local Leader

Fairfax, VA, US

Volunteer Leardership

Jan 2018 - Jan 2023

Education And Training Manager

San Jose, CA, US

Focused on growing and managing Atlona Academy, including Atlona’s online certification program, developing and delivering content curriculum, and driving instructional marketing initiatives. In 2017, her dedication won her team SCN’s Platinum Award: Best Use of an Afternoon (Best Online Training).

Sep 2017 - Oct 2020

Training And Elearning Specialist

San Jose, CA, US

With creativity and through multi-media applications, I develop training content for internal employees and external customers including presentations, graphics, scripts, and voiceovers. I work closely with SME's and other departments to establish content to be provided in a learning curriculum. I manage the LMS and am accountable for weekly reporting on.

Jan 2015 - Sep 2017

Training Manager For The Americas

Oldham, England, GB

Create and distribute engaging training content and online portals to make DPI product education and technical training easily accessible. Delivering training courses to reps, consultants, and internal employees. Organize successful road shows and ILT events. Maintained industry partner relationships and demos. Managed CEDIA and InfoComm courses, credits.

Oct 2013 - Dec 2014

Application Engineer

Oldham, England, GB

Specking in, troubleshooting and designing projection applications.Control System design and projector control protocol guidance.Working with integrators to review CAD drawings and make reccomendations for new installations

Feb 2012 - Oct 2013

Founder

Co-Founder Speed Dating

YOU have a GREAT idea! You need someone to help you pull it off! We want to help you find that person. Co-Founder Speed Dating will give you face-to-face (3 minute) meetings with 20 other entrepreneurs in 2 hours. And our pre-screening application process will ensure the highest quality candidates.

Mar 2011 - Mar 2012

President

Right Hand Ma'Am

Graphic Design and Virtual Assistant Services to Entrepreneurs and Small Businesses by building their building their brand, identity and web presence.Right Hand Ma'am is customized and designed to meet individual needs. A virtual assistant service when you need it most saves you time and money.

Apr 2006 - Feb 2012

Executive Assistant & Inside Sales

Hamco-Atlanta
Apr 2009 - May 2010

Virtual Assistant & Project Manager

Assignment from initial client contact, establishing client relationship, recommendation of event type, budget decision, casting and staff selection, and location coordination. Maintain delicate balance of client, location and performance. Information Technology Consultant. System upgrades and network creation. Marketing Designer. Design and execute logos.

Jun 2006 - Nov 2008

Cross-Positioned/Geek Squad

Richfield, Minnesota, US

After 4 months as a Computer's Associate, I was promoted to Personal Shopping Assistant (PSA). This position deals directly one on one with specific clients. Responsibilities included attention to detail, assessing customer's needs, confidentiality, plus all budget and technical requirements. Promoted again to Business Technology Professional/Admin. The.

Jul 2005 - Oct 2008
2 education records

Erica Carroll, Csm education

Graphic Design

Miami Ad School Atlanta @ Portfolio Center

Product Marketing Certification

Product Marketing Alliance
FAQ

Frequently asked questions about Erica Carroll, Csm

Quick answers generated from the profile data available on this page.

What company does Erica Carroll, Csm work for?

Erica Carroll, Csm works for CharBett Strategies.

What is Erica Carroll, Csm's role at CharBett Strategies?

Erica Carroll, Csm is listed as Fractional CMO | Founder & CEO @CharBett Strategies • Women in AV Podcast Host • Rosie Riveters Explores Pro AV • 40 under 40 • 2023 AV Pro of the Year Nominee at CharBett Strategies.

What is Erica Carroll, Csm's email address?

AeroLeads has found 1 work email signal at @bestbuy.com for Erica Carroll, Csm at CharBett Strategies.

Where is Erica Carroll, Csm based?

Erica Carroll, Csm is based in Atlanta Metropolitan Area, United States, United States while working with CharBett Strategies.

What companies has Erica Carroll, Csm worked for?

Erica Carroll, Csm has worked for Charbett Strategies, Proavcourses.Com, Mersive Technologies, Avixa, and Atlona.

How can I contact Erica Carroll, Csm?

You can use AeroLeads to view verified contact signals for Erica Carroll, Csm at CharBett Strategies, including work email, phone, and LinkedIn data when available.

What schools did Erica Carroll, Csm attend?

Erica Carroll, Csm holds Graphic Design from Miami Ad School Atlanta @ Portfolio Center.

What skills is Erica Carroll, Csm known for?

Erica Carroll, Csm is listed with skills including Marketing, Graphic Design, Social Media, Sales, Customer Service, Networking, Illustrator, and Microsoft Office.

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