Vice President Of Product Design
CurrentAs the VP of Design, I am accountable for the high-output management of our team, which includes both front-end developers and UI designers. My role involves inspiring and developing our team members to become 10X seniors, holding them accountable to WOW standards to deliver real results by the due dates required to serve Naxum business goals and client satisfaction- Spearhead the management of high-performing Design Team, comprising front-end developers and UI designers, to deliver exceptional results.- Foster a culture of accountability, ensuring the team meets WOW standards and deadlines.- Facilitate escalation meetings, address technical inquiries, and conduct quality assurance reviews to guarantee seamless client experiences.- Serve as the primary point of escalation for technical issues and client inquiries, ensuring prompt resolution.- Collaborate with cross-functional teams, including CWMs, VP of CS, and AE, to drive innovative solutions.- Lead weekly skills training and daily consultation calls to enhance team capabilities.- Provide coaching and mentorship to Scrum Team members, empowering them to achieve their full potential.- Drive the development of innovative system upgrades every 30-90 days, in alignment with the President of Technology and Chief Visionary Officer.- Conduct regular performance reviews with team members, including monthly GWC Reviews and quarterly TECH GWC Reviews.- Partner with the VP of HR to conduct effective hiring interviews.- Ensure the Design team achieves 100% milestone completion, WO delivery, and active Rocks resolution on or before deadlines.- Maintain a zero-defect culture, eliminating challenges related to broken links, incorrect client information, and other technical issues.