Michelle Gardner-Ince Email & Phone Number

Washington, DC, US

Washington, District Of Columbia

Architect of the the Department’s inaugural Women Veteran-Owned Small Business (WVOSB) Initiative. The program brings together female veteran entrepreneurs to position and enable their success and to remove obstacles that often stand in the way.The initiative seeks to:Increase the utilization of women service-disabled veteran-owned and women veteran-owned.

United States

ABOVE- About the business of America’s Veterans — serving those who continue to serve America. We are a small hinge opening BIG doors for Veteran, Minority and Women-Owned businesses! I empower those who have served and sacrificed for this Nation create their own system and version of wealth through entrepreneurship. I do this through education.

Washington D.C. Metro Area

Sharpened 120+ DoD and 100+-business executives’ ability to develop and execute their strategic plans by linking proven solutions with real world challenges utilizing Dale Carnegie’s ISO 9000:2001 certified processes as a Dale Carnegie Trainer. Clients included Marine Corps Syatems Command, Under Secretary of International Affairs and National.

Washington D.C. Metro Area

As a John Maxwell Certified Coach, Trainer and Speaker, I can offer you workshops, seminars, keynote speaking, and coaching, facilitation to aid business, organizational, personal and professional transformation through practical application of John’s proven leadership methods. In partnership we will advance you and/or your team or organization to achieve.

Washington, District Of Columbia

Leads the federal government’s “one-of-a-kind,” National Veterans Small Business Engagement (NVSBE). The NVSBE provides Veteran-Owned Small Businesses (VOSBs) direct access to Procurement Decision Makers (PDMs) or buyers from the Department of VA, other federal agencies, state, government, as well as large commercial firms with small business needs. NVSBE.

Washington D.C. Metro Area

Leads the management and delivery of services and products to OSDBU directorates enabling 242 federal and contract staff to serve small veteran owned businesses. She oversees the human capital, financial, security, administrative, logistical and information technology support functions that are critical to its mission. Focusing on People, Process, and.

Washington D.C. Metro Area

• Principal of the only Federal Government program that audits and verifies ownership and control of Veteran-owned businesses for Department of Veteran Affairs contract set- asides. CVE enables $3.8B in contract.
• Rescued highly visible, flailing organization under public and Congressional scrutiny while directly engaged in successfully turning arounding two GAO audits, five Congressional testimonies, 100’s emails to Secretary.
• Successfully led the transformation and development of the new CVE to achieve historical precedence. 100% of applications processed within regulatory timelines for the first time in history of the Veterans’ First.
• Masterminded program's strategic vision, culture, organizational, and manpower structure, information management system, Quality Management System (QMS), customer service model and standards, training, policy, and.
• CVE is one of VA's few ISO- 900-1 Registered organizations
• Earned the best Government Accountability Office (GAO) report in the history of the program; previous findings from three years of GAO reports closed

Washington d.c. Metro Area

• Oversaw $31M budget, facilities, security, human capital, contracting, information technology, and protocol operations for the sole joint service DoD agency that promotes US national security interests by protecting.
• Garnered additional $563M to fund an 850-unit military family housing privatization project and saved $163M in construction costs
• Initiated implementation of the agency National Security Personnel System for 200+ personnel and guided senior leaders in revamping Human Capital strategy that matched recruiting, retention, and talent acquisition with.
• Drove performance management up by 15%; facilitated 20% improvements in strategic planning, organizational development, and customer service to State and Treasury Departments
• Reduced 29% vacancy rate to 8% through aggressive recruiting and improved workforce quality of life measures thereby ensuring the Congressionally-mandated obligations for US satellites and foreign launch vehicles.

Combined Federal Campaign (cfc), National Capital Region, Washington, DC

• Developed and implemented a $1.6M annual development plan with senior executives and general officers of five diverse DoD organizations. Implemented strategies and events to meet fund-raising goals, foster donor.
• Led 2007 CFC campaign for 6,000 personnel, contributing to the overall National Capital Region’s $60M and DoD’s 15.8M goals; exceeded goal by 15%; received DoD CFC Moreland Executive Award
• Handpicked as key note speaker for Campaign’s Leadership Conference; presented CFC campaign strategies and successes by integrating a diverse set of themes and messaging into CFC promotional campaigns that inspired 250.

Washington D.C. Metro Area

Multi-year national conference planner, facilitator and speaker providing conference and logistical support for 10+ senior military and civilian dignitaries, 1500+ attendees and 200+ WWII original Tuskegee Airmen

Okinawa, Japan

• Led a global $1.2B retail, food, and services business in goods and services which included managing operational, logistical, human resource activities, programs, and facility improvements at 87 locations, including 2.
• Increased business at top two highest grossing military retail stores two years in a row; 22 % increase in revenue, travel costs down 4%; sales up 7%; customer service 4% up, and employee satisfaction up 7% due to.
• Initiated fastest growing food operation in AAFES world-wide, programmed construction of 30 new fast food operations
• Commanded an aggressive $54M Capital Improvement Plan- opened five Pizza Huts and six Subway stores in two years; improved quality of life in the Pacific for Department of Defense and Department of State communities
• Guided start-up operations of a customer relationship and interaction program; Pacific Region awarded Popeye’s Gold Plate for (food and service excellence), secured the Loss Prevention Team and AAFES Disabled Person of.

Langley Air Force Base, VA

• Led team of 4 upper-level managers who provided strategic war planning and execution documents, policy, and automated information systems in response to National Military Strategy and Joint Staff guidelines in support.
• Led team of three senior program managers and rewrote strategic war planning and execution documents, policy, and automated information systems procedures in response to National Military Strategy and Joint Staff.
• Assessed Air Force skills inventory, devised skills-match strategy and presented Air Force capabilities to senior leaders to enable Air Force skill sets to fill 400+ Army manpower shortfalls for Operation Iraqi Freedom

Hanscom Air Force Base, MA

• Led diverse operational force comprised of 425 military and civilian personnel performing security, human resources, property management, transportation, logistics, engineering, hospitality, food, recreation, and.
• Rebuilt floundering base support operations processes; reengineered organizations customer service standards; improved housing, hotel management, and family programs; built/coached world class teams, and enforced.
• Planned and organized stunning logistical support for the Air Force C4ISR Summit – volunteers, transportation, security, medical, command center, and protocol support for 88 general officers and senior officials, 800.
• Successfully administered $7.8M federal school contract as board member of Bedford County Schools ensuring improved quality of education at 5 schools and expanding services for 600 Air Force students

Bachelor Of Science

Activities and Societies: Air Force ROTC, Arnold Air Society, Alpha Kappa Alpha Sorority Inc.4-Year Air Force ROTC Scholarship

Fraud

Internal Controls

Masters Of Science, Human Resource Management

Various

Air War College Air University Maxwell Air Force Base, AL Air Force Media Training Air University Maxwell Air Force Base, AL American.

Executive Education Certificate, Building A Diverse Business

Education record