π§βπ» Gilbert Chan work email
- Valid
- Valid
- Valid
π§βπ» Gilbert Chan personal email
- Valid
π§βπ» Gilbert Chan phone numbers
10+ Years of Product Management and Leadership Experience - Passion for creating products collaboratively. Joining end users, business units, developers and design teams together to create something unimaginable separately.Expertises: Product Management, Product Leadership, Operation Management, Organization Design, Team Collaboration, Startup Growth, Saas Products
-
Founder / CeoCraftedstays Nov 2023 - PresentSimplifying Direct Bookings. -
Director Of Product Management - Platform ProductShippo Feb 2020 - Nov 2023San Francisco, California, UsShippo is now one of the leading API shipping platforms that powers some of eCommerce's leading organizations including WhatNot, Shopify, Wix, SquareSpace, eBay, Mercari, ShipHero, Flexe, and Goat. β’ Lead multiple customer research initiatives resulting to new product lines. β’ Lead companyβs pivot to building out a portfolio of API products resulting in 40% of the organizations sales in 3 years.β’ Evolved Shippo's platform strategy and evolution from commercial SMB product to an enterprise solution.β’ Built platform product organization from inception and shaping Shippo's strong product culture. Including hiring, mentoring, performance management, and promotions. β’ Lead product partnerships with Shopify, SquareSpace, Square, and Wix resulting in Shippo becoming the leading eCommerce shipping solution.β’ Launched Shipping Elements - enabling eCommerce platforms to use Shippo's pre-built components to seamlessly offer shipping.β’ Lead development of new data products resulting in multi-million cost savings and new product suite. -
Group Product Manager - Ecosystem And PartnershipsNarvar Jun 2018 - Feb 2020San Mateo, California, UsNarvar is the leading post purchase experience platform powering many of the largest e-commerce brandβs delivery experience including tracking pages, delivery emails, and returns portal for many brands like Nordstroms, GAP, Nike, Patagonia and Sephora. β’ Launched Narvar Concierge in collaboration with Nordstroms and Walgreens empowering brands to offer secure drop off and pickup locationsβ’ Launched Salesforce Order Management and Zendesk Marketplace App resulting in new leads funnel and new upsell opportunitiesβ’ Lead Navar's core shipping service unification across its product suite (tracking, notifications, and returns) to enable cross-sell capabilities.β’ Lead Narvar's commerce expansion strategy leading to the launch of new features on leading commerce platforms including Shopify, Magento, BigCommerce, and Salesforce Commerce Cloud.β’ Launched new data ingestion pipeline leading to 5% increase in cross-sell opportunity -
Principal Product Manager - Platform Services And Logistics EnablementAugust Home Inc Oct 2017 - Jun 2018San Francisco, California, UsAugust is a subsidiary of Assa Abloy - leading swedish entry hardware provider. August is most known for its smart lock that can be controlled by an app, api, and ecosystem partners enabling new secured experiences like vacation rental access, in-home-delivery, and walk-up access. β’ Architected and lead August Access Service Platform with major retailers and national carriersβ’ User validated Augustβs video service offering and revised service plans resulting in 23% increase in hardware salesβ’ Championed and rolled out Mixpanel data analytics leading to data-hungry culture.β’ Lead mobile strategy with special projects to drive up mobile keyless entry feature adoption by 18%. -
Director Of Product Management - Omni-Channel Platform ServicesB8Ta Mar 2016 - Sep 2017San Francisco, California, Usb8ta is a retail-as-a-service platform enabling brands to build engaging retail spaces and track performance similar to how you would in the digital world with your e-commerce storefront - at its peak b8ta had dozens of stores around the globe and partnered with brands like Loweβs, Macyβs, and Toys-R-Us to expand their reach. β’ Responsible for determining product vision and roadmapβ’ Launched b8taβs omni-channel store experience with custom checkout and platform integrations resulting in 20% increase in sales.β’ Integrated with many major retail service platforms to facilitate quick validation and scaled operations. Integrations include: Vend POS, Stripe payment processing, Netsuite Accounting suite, Paypal checkout, and RetailNext analyticsβ’ Launched b8taβs retail-as-a-service platform within Loweβs retail locations resulting in significant increase of in-store sales (compared to control stores). Implementation includes: rich content on digital interfaces, product integrations for live demos, and dynamic updates of marketing materials β’ Implemented agile scrum practices and metrics driven deliverablesβ’ Hired and scaled engineering, design and product team -
Senior Staff Product Manager - Platform IntegrationsSamsung Jul 2014 - Mar 2016Schiphol, NlSamsung SmartThings is an IoT platform enabling device manufactures to connect to a uniform platform allowing consumers to control their home in one place regardless of protocols and standards. β’ Built and launched SmartThingsβ Smart Home Monitor security solution and video recording platform leading to successful launch of Samsung SmartThingsβ 2nd generation hardware and servicesβ’ Conducted industry research and user testing to determine core use cases that drove up daily active users by 16% in Q4 2015β’ Launched integrations with nine Samsung appliances with early demonstrations at SDC 2015β’ Launched integrations on the Samsung SmartThings platform with top tier partners including Philips, Chamberlain, Amazon Alexa, Nest, GE/Jasco, Honeywell, Logitech, and Netgearβ’ Implemented internal analytics tools across product lines for data insights on customer behaviors and usage patternsβ’ Onboarded and trained Samsung Product and Engineering teams on SmartThings' platform after acquisition of SmartThings. -
Product Management Immersive - Co-InstructorGeneral Assembly 2015 - 2015New York, Ny, UsGeneral Assembly empowers individuals to learn new skills relevant to succeed in startups and tech companies - offering multi day courses to quarter long immersive classes in BD, Product, Engineering, and Product Design. β’ Instructed 10-week course on product managementβ’ Provided coaching and guidance on product plans compiled by students β’ Aided students with building an MVP product to validate assumptionsβ’ Coached students with transition to product management roles leading to 4 successful transitions -
Director Of Product ManagementOrganizer Jun 2011 - Jul 2014Washington, Dc, UsOrganizerβs mission is to make voter outreach more effective by leveraging technology and data - swapping out paper clipboards and auto dialers with a unified platform to run your canvassing and phone banking operations through a network of mobile devices. Organizer has since then been acquired by a private equity firm. β’ Successfully launched Organizerβs mobile application (Android and iOS) and web platform improving efficiency of field campaigns by 10x (based on number of successful contacts)β’ Launched integrations with CRM applications, inclusive of Salesforce, Catalist, and NationBuilder enabling live update of contact results reducing time-to-update by up to 10 days. β’ Created and implemented product roadmap with cross-functional teamsβ’ Built custom feature sets based on feature toggles enabling Organizerβs add-on sales leading to 15% increase in annual revenueβ’ Created product support documentation and training materials reducing support tickets by 35%β’ Certified SCRUM master with active role as Product Ownerβ’ Developed sample applications with HTML, JS, jQuery, CSS, and Ruby deployed on Heroku -
Product Manager - Founding TeamOrganizer Mar 2011 - Jun 2011Washington, Dc, Usβ’ Launched prototype of Organizerβs mobile (Android) and companion web-applicationβ’ Lead web-application redesign from Jquery to GWTβ’ Managed customer training, onboarding, and feedback sessionβ’ Facilitate A-round funding of 2.3M and hiring
π§βπ» Gilbert Chan Skills
π§βπ» Gilbert Chan Education Details
-
San Francisco State UniversityMarketing -
San Francisco State UniversityBusiness Management -
General AssemblyProduct Management
Frequently Asked Questions about π§βπ» Gilbert Chan
What company does π§βπ» Gilbert Chan work for?
π§βπ» Gilbert Chan works for Craftedstays
What is π§βπ» Gilbert Chan's role at the current company?
π§βπ» Gilbert Chan's current role is CEO & Founder of CraftedStays.
What is π§βπ» Gilbert Chan's email address?
π§βπ» Gilbert Chan's email address is th****@****ail.com
What is π§βπ» Gilbert Chan's direct phone number?
π§βπ» Gilbert Chan's direct phone number is +141537*****
What schools did π§βπ» Gilbert Chan attend?
π§βπ» Gilbert Chan attended San Francisco State University, San Francisco State University, General Assembly.
What are some of π§βπ» Gilbert Chan's interests?
π§βπ» Gilbert Chan has interest in Social Services, Children, Smart Home, Human Rights, Economic Empowerment, Civil Rights And Social Action, Education, Arduino, Environment, Client Relations.
What skills is π§βπ» Gilbert Chan known for?
π§βπ» Gilbert Chan has skills like Product Management, Start Ups, Cross Functional Team Leadership, Mobile Devices, Management, Salesforce.com, Saas, Operations Management, Product Marketing, Crm, Marketing Strategy, Sales Operations.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records Γ $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial