Giovanni Hernandez

Giovanni Hernandez Email and Phone Number

Tech-Enthusiast Storyteller | Master of Many Hats in the Game of Customer Relations @ Atlantic Aviation
Giovanni Hernandez's Location
Plano, Texas, United States, United States
Giovanni Hernandez's Contact Details

Giovanni Hernandez work email

Giovanni Hernandez personal email

n/a
About Giovanni Hernandez

Versatile bilingual professional with a knack for detail and a love for systems & clear communication. Known as a skilled multitasker with a positive attitude, ready to take on any challenge. Excels in verbal and written communication, time management, and administrative quests. Geared up to apply over a decade of experience to level up business and client success in the game of relations.

Giovanni Hernandez's Current Company Details
Atlantic Aviation

Atlantic Aviation

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Tech-Enthusiast Storyteller | Master of Many Hats in the Game of Customer Relations
Giovanni Hernandez Work Experience Details
  • Atlantic Aviation
    Accounting & Financial Specialist
    Atlantic Aviation Aug 2022 - Present
    Plano, Tx, Us
    Monitored fuel activities across 90+ private jet terminals to find and prevent accounting errors.Trained 2 new hires to audit Fuel Reconciliation processes and imparted Standard OperatingProcedures for daily activities and escalations.Successfully led quarterly audit evidence request campaign, capturing data from 4 departmentsand preparing for review by the Internal Audit team.Assisted Fixed Asset team in a 6-month project to retroactively enter 2023 AFEs - created and closedover 245 asset entries worth an estimated total of USD 39.4 million
  • Industrious
    Regional Facilities Coordinator
    Industrious Nov 2021 - Mar 2022
    New York, Ny, Us
    Managed a portfolio of 8 locations across Texas and provided support to Central and West US regions, applying available resources and personnel to achieve a safe, clean, and functional environment.Served as point of contact for internal and external customers seeking support and information.Coordinated contractors and vendors to complete projects within specified timelines.Assisted Facilities Manager in project implementation, materials procurement, contract preparation, and scheduling.Established a database of local contractors and property manager-approved vendors for department referencePerformed site visits to connect with local teams in order to provide an optimal member experience
  • Industrious
    Senior Operations Associate
    Industrious Apr 2019 - Nov 2021
    New York, Ny, Us
    Ensured a polished, professional atmosphere for members and guests to feel proud and excited daily.Spearheaded tactical operations for the office in order to provide a seamless day-to-day experience for members and teammates.Maintained relationships with multiple vendors to host events that provided their product/company exposure and offered exclusive partnerships/ discounts to members and fellow Industrious locations.Established a network of teammates in the local region to better collaborate on projects and help onboard new team members.Acted as Interim Community Manager while team member was on maternity leave. During this time period, ensuring sales and marketing goals were established and accurate revenue forecasting was delivered to a national team.
  • Aloft Hotels
    Front Office Supervisor/Manager On Duty
    Aloft Hotels Sep 2017 - May 2019
    Bethesda, Maryland, Us
    Maintained highest level of guest service with an emphasis on increasing guest service metricsEncouraged improved interdepartmental communication with the accounting, housekeeping, and maintenance departments to provide optimal operationsDeveloped valuable relationships with guests and earned a reputation for delivering exceptional customer serviceDelegated authority when necessary and demonstrated calm in difficult situationsCollaborated with staff to determine points of improvement and implement effective proceduresDeveloped staff to proactive level of guest service in accordance with Marriott Global Brand StandardsIncorporated Marriott Property Management System and ensured easy transition from Starwood Preferred Guest System
  • Barnes & Noble
    Head Cashier/Cash Manager
    Barnes & Noble Nov 2014 - Sep 2017
    New York, Us
    Demonstrated effective leadership as key holding management and was accountable for imparting operational standards in new employeesAdapted to changing environment by learning about and installing new systems Anticipated obstacles and partnered with management team to resolve potential complicationsMonitored customer preferences to determine focus of sales efforts and persuaded many to become repeat customers with membership programResponded to customers' inquiries and provided information on procedures or policiesExecuted a full store remodel and oversaw reorganization of multiple zonesExpanded customer base with social media advertisement for local events held in store
  • Barnes & Noble
    Bookseller
    Barnes & Noble May 2013 - Nov 2014
    New York, Us
    Provide world-class customer service in a professional manner.Ask questions to fully understand the customer's needs.Able to multi-task and fill various positions in the store (i.e. Music Seller, Digital Sales, Receiver, Cashier)
  • Best Buy
    Home Theater Sales Consultant
    Best Buy Jul 2014 - Nov 2014
    Richfield, Minnesota, Us
    Answer customers' questions about products, prices, availability, or credit termsDemonstrate and explain the operation and use of productsEmphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitationsSelect the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulationsProvide customers with ongoing technical supportStudy information about new products so that equipment and supplies can be accurately depicted and proper recommendations madeCompute customer's installation or production costs and estimate savings from new services, products, or equipmentInform customers of estimated delivery schedules, service contracts, warranties, or otherinformation pertaining to purchased products

Giovanni Hernandez Skills

Time Management Organizational Effectiveness Critical Thinking Research Situational Awareness Audio Engineering Music Production Web Design Microsoft Excel Microsoft Word Computers Bilingual English/spanish Customer Service Teamwork Sales Retail Data Entry Cashiering Merchandising Inventory Management Customer Satisfaction Visual Merchandising Loss Prevention Customer Experience Microsoft Powerpoint Leadership Communication Electronic Troubleshooting

Giovanni Hernandez Education Details

  • The Recording Connection Audio Institute
    The Recording Connection Audio Institute
    Audio Engineer/Music Production
  • The University Of Texas At Dallas
    The University Of Texas At Dallas
    Emerging Media And Communications

Frequently Asked Questions about Giovanni Hernandez

What company does Giovanni Hernandez work for?

Giovanni Hernandez works for Atlantic Aviation

What is Giovanni Hernandez's role at the current company?

Giovanni Hernandez's current role is Tech-Enthusiast Storyteller | Master of Many Hats in the Game of Customer Relations.

What is Giovanni Hernandez's email address?

Giovanni Hernandez's email address is gh****@****ice.com

What schools did Giovanni Hernandez attend?

Giovanni Hernandez attended The Recording Connection Audio Institute, The University Of Texas At Dallas.

What skills is Giovanni Hernandez known for?

Giovanni Hernandez has skills like Time Management, Organizational Effectiveness, Critical Thinking, Research, Situational Awareness, Audio Engineering, Music Production, Web Design, Microsoft Excel, Microsoft Word, Computers, Bilingual English/spanish.

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