Provides primary support of technology for the Juneau Public Library. This includes server and network administration, and PC tech support for all public and staff at the three library branches. The position plans, builds, and maintains all technology systems for the libraries. This position also manages the backend and service administration of the city website and online services, working closely with the webmaster. This includes supervision of one part-time IT staff member.Goals achieved include opening a new branch and facilitating all new technology at the new facility, a complete overhaul of the city websites, replacement of all security cameras, updates to all PCs and servers, including operating systems and software, implementation of self-check machines at the busiest branch, and designing and implementing new OPAC systems and digital signage.

Manage the IT & Cataloging/Acquisitions Departments, a total staff of 9 FT and 2 PT positions. These departments serve over 150,000 library cardholders in 14 public libraries, 3 branch libraries and the bookmobile in Lancaster County, PA. Major accomplishments include:• Replacement of wireless system with 50 new Aerohive access points in all county public libraries. • Executive Leadership Team member. • Worked with Administration and the Board to modify the position to focus management on IT projects.• Expanded the IT department from 3 FTE to 6.5 FTE.• Deployed OS upgrade from WinXP to Win7, and MS Server 2003 to MS Server 2008 R2.• Deployed new Public PC management software. (Envisionware)• Deployed new tools for Public print management. (Envisionware)• Deployed 18 new servers at 16 locations.• Deployed 90 new Staff PCs and 160 new Public PCs.• Deployed 50 new receipt printers.• Deployed 30 new optical (barcode) scanners. • Solved bandwidth performance issues using network optimization tools. (Exinda)• Deployed new remote management tools. (Kaseya)• Deployed new native Mobile App for public libraries in Lancaster County: Connect to Lancaster Public Libraries. (https://itunes.apple.com/us/app/lancaster-county-public-libraries/id911894027?mt=8)• Installation of centralized, cloud-based help desk support tool.• Advocated and managed upgrades to fiber-optic network bandwidth.• Hired 2 PC Techs• Created 4 new IT positions: Systems Administrator-in-Training, Web Developer, Systems Specialist, and Intern.• Developed a Draft Services Catalog.• Implemented standardization in hardware purchasing, software management, policies and procedures.

Moved the old library into a new, state-of-the art 20,000 sq. ft. facility. Analyzed and developed the $865,000 annual budget, in cooperation with the Executive Director, and worked with the Township finance department on purchases and acquisitions. Planed, developed and implemented technology in the building and online, developed policies, procedures, and staff scheduling and shared duty of employee appraisals. Major accomplishments include:• Lobbied for funding and development of the first known Mobile App for a Public Library in Pennsylvania.• Lobbied for and received capital funding for the purchase of 50 Nook Simple Touches for circulation. • Developed and built technology systems in the new building, including remote management of lighting and HVAC systems. Reduced energy costs through new technologies like LED lighting, and reconfigured the HVAC and Lighting systems. Reduced utility expenses over 45%.• Implemented the first regular staff and manager’s meetings for library staff. • In 2011, a year when no other department received any additional staffing, I successfully lobbied to expand the position of Community Relations/PR Manager in order to realize the long-term goal of raising funds for library operations.• Developed the first Volunteer Handbook and Manual.• Developed the first Emergency Procedures Manual for staff.• Built a new website for the library using Drupal 6 and remote hosting. This site includes a staff Intranet, dynamic content submitted by staff and patrons that feeds display blocks and modules throughout the site, a facility rental and library event management system that eliminates scheduling conflicts for patrons and staff, and more.• Headed the Tell Cafe Task Force and wrote the report for the library board.• Developed and built Drupal sites for fundraisers: www.forethebooks.com, and others.

Managed finances, state and federal grants, programs, projects, collection development, technology systems development and troubleshooting, public relations, facility maintenance. Major accomplishments include: • Raised and/or administered over $580,000 in grant funded partnership projects. • Increased material use by 14% during the first year, doubling book circulation for youth. • Led development of the Library Legacy Fund, an endowment that raised $46,000 the first year. • Achieved the first library budget funding increase from the municipality in six years. • Purchased and managed the installation of an integrated internet management system. • Create the Teen Advisory Board. • Partnered with the local telephone utility to install wireless Internet services. • Partnered with the local Native tribe to install Satellite Internet access at the library. • Partnered with emergency response agencies to establish HBPL as disaster response headquarters.

Trained into the Library Director position under the supervision of former Library Director.

Managed the technology systems at the library, including local area network, file and web servers, and over 25 staff and patron computers. Assisted with technology workshops and training. Rebuilt the library’s website using Dreamweaver.

Advertised, recruited, developed curriculum, and taught video production to youth who produced several short films about local Native culture. Managed educational programs that attracted a record number of attendees for a library event.

Edited the television program "Alaska Week", a weekly news magazine about state government that was broadcast statewide during the legislative session. I also directed, wrote, reported, and worked in all aspects of video production. I produced and directed the first corporate meeting to be streamed live via the Internet in Alaska. I worked part-time or seasonally at KTOO-TV and Gavel to Gavel productions between 1996 and 2002 as a Technical Director and Production Assistant.