Leading and guiding a multinational network Infrastructure team across EMEA, NORAM, LATAM and APAC regions within a rigorously regulated and audited setting.• Providing comprehensive training, mentorship, and strategic leadership to nurture team capabilities and foster professional growth.• Streamlining processes across the spectrum from design and acceptance to seamless implementation and ongoing management.• Proficiently managing robust reporting mechanisms catering to middle to senior management tiers, ensuring transparent communication and informed decision-making.

Accomplished Skipper! With an extensive tenure navigating the waters, I offer a comprehensive background in piloting sailing and superyachts, distinguished by precision and professionalism.• Leadership Excellence: Throughout my tenure as a skipper, I've adeptly managed diverse teams within the maritime sector, ensuring operational fluidity and adherence to stringent safety standards.• Nautical Proficiency: My proficiency in seamanship is underscored by a wealth of experience navigating varied environments and executing intricate maneuvers with proficiency and precision.• Client-Focused Approach: Whether catering to high-profile clientele aboard opulent superyachts or delivering exceptional sailing experiences, I prioritize client satisfaction and elevate the standard of service.• Commitment to Safety: Upholding a steadfast dedication to safety protocols and emergency preparedness, I instill confidence in both passengers and crew, fostering an environment of security and trust.I welcome the opportunity to explore synergies within the maritime industry. Please connect with me to discuss potential collaborations and ventures.

Leading and guiding a multinational network infrastructure team across EMEA, NORAM, APAC, and LATAM regions within a rigorously regulated and audited setting. Providing comprehensive training, mentorship, and strategic leadership to nurture team capabilities, foster professional growth, and ensure alignment with organizational objectives.• Manage process design, acceptance, and implementation.• Prepare reports for senior management.• Advise on full infrastructure stack solutions, leveraging technologies such as Microsoft DevOps, ARM, BICEP, Ansible, PowerShell DSC, GIT, PowerShell, Bash, Markdown, and JSON.• Expertise in infrastructure automation and DevOps practices.• Proficient in Azure cloud infrastructure and networking, including Compute, AVD / VDI, Databases, Directory Services, Automation, Infrastructure as Code, vWAN, Azure Firewall, VPN Gateways (IPSEC), vNET, Peering, NVA, and Private Resolvers.• Manage on-premises infrastructure and IoT solutions, encompassing Microsoft, Linux, VMware, DNS, AD, IIS, RADIUS, SQL, DFS, SMB, DHCP, NTP, IBM, and HP Server / Storage Hardware.• Design and support on-premises network infrastructure, utilizing technologies such as Checkpoint, HPE Aruba, Juniper, MIST, Cisco, MPLS, HSRP, VRRP, BGP, OSPF, IPS, and 802.1X.• Implement open-source solutions and operating systems, including Debian, Ubuntu, RHEL, ISC-DHCPD, ISC-KEA, BIND9, NetBox, and MySQL.

As an EUC Team Leader, I lead a dedicated team in delivering exceptional end-user computing solutions, fostering innovation, and ensuring seamless user experiences across the organization. With a focus on excellence and efficiency, I'm committed to empowering teams and driving transformative initiatives to enhance productivity and elevate user satisfaction.• Provided strategic leadership and guidance to a dynamic team, fostering professional growth through comprehensive training, workshops, and computer-based training (CBT) programs.• Oversaw the generation and management of reports, catering to mid to senior-level stakeholders to facilitate informed decision-making.• Designed and implemented efficient processes, ensuring seamless service transition within a dynamic environment.• Managed device ecosystems utilizing a range of platforms including Microsoft SCCM, JAMF, Meraki, Intune, and Parallels.• Took ownership of key solutions including Office 365, Microsoft SCCM, JAMF, and Intune, ensuring optimal performance and alignment with organizational goals.• Spearheaded the management and implementation of unified communications systems including Skype for Business, Teams, SIP, IM, SBC, and various codecs like G.711, G.729, AIX, TDM, SILK, and H.264.• Provided expert advisory during solution implementation phases and effectively managed release cycles to ensure smooth deployment.• Managed request workflows utilizing platforms such as ServiceNow, Teams, SharePoint, and legacy email systems, ensuring timely and effective service delivery.

As a Network Architect, I lead the design and implementation of cutting-edge networking solutions, ensuring scalability, security, and performance across complex infrastructures. With a focus on innovation and forward-thinking strategies, I collaborate with teams to architect robust networks that drive business growth and exceed expectations in an ever-evolving digital landscape.• Business Architecture Modeling: Proficient in creating business architecture models that accurately reflect the strategic objectives and aspirations of the organization.• Cloud Technology Expertise: Act as a trusted advisor and subject matter expert for cloud technology, providing insights and guidance on both private and public cloud solutions.• Technical Design Authority: Serve as the technical design authority for network and cloud transformation projects, ensuring that solutions meet the highest standards of performance, security, and scalability.• Resource Management: Lead and manage resources for implementation and transformation projects, optimizing team efficiency and ensuring project success.• Cost Forecasting and Savings Optimization: Utilize technology to forecast costs and model potential savings, driving optimization and centralization efforts to maximize efficiency and minimize expenses.• Risk Identification and Management: Proactively identify project risks, dependencies, and constraints, implementing robust mitigation strategies to safeguard project timelines and deliverables.

As a dedicated Cloud Operations Manager, I oversee the deployment and management of cloud-based solutions to ensure compliance with UK regulatory bodies while delivering exceptional infrastructure services.• Proficient in deploying and managing unified communication solutions such as Office 365, Skype for Business, and Gradwell.• Expertise in managing mobile devices and ensuring security protocols are upheld using IBM MaaS360 and Meraki.• Manage reporting processes efficiently using tools like CW Manage and CW Automate to provide insightful data for decision-making.• Implement and maintain distributed file systems, leveraging technologies like Microsoft DFS and PeerLink to optimize file management.• Deploy network acceleration solutions like Replify to enhance network performance and optimize data transfer.• Effectively manage remote infrastructure using tools such as Meraki and CW Automate, ensuring seamless operations and troubleshooting.• Lead the implementation of cloud solutions, particularly in Azure, to drive innovation and efficiency in the organization's infrastructure.

As a skilled Network Engineer, I specialize in implementing and managing telephony systems, ensuring seamless migration and integration processes. My expertise extends to security appliance management, wireless network administration, and cloud platform administration, among other key areas.• Proficient in implementing and migrating telephony systems using technologies such as Asterisk, SIP, WebRTC, and codecs like G711 and G729. Experience with LAMPA architecture.• Manage and maintain security appliances including Cisco ASA, Juniper SRX, and Vyatta, ensuring robust network security and compliance with industry standards.• Administer wireless networks utilizing Ubiquity Unifi solutions, covering indoor and outdoor applications to provide reliable and high-performance connectivity.• Oversee the administration of cloud platforms including AWS, RackSpace, and Elastix, ensuring scalability, reliability, and security of cloud infrastructure.• Implement virtualization solutions using VMware ESXi and OpenKVM, optimizing resource utilization and enhancing scalability in network environments.• Utilize configuration management tools such as Ansible and Puppet to automate and streamline network configuration processes, ensuring consistency and efficiency.• Manage macOS devices and infrastructure using OSX Server and JAMF, ensuring seamless integration and optimization of Mac environments within the network.

As a telecom Cloud and Network Administrator, I excel in managing complex infrastructure stacks, deploying SIP trunking services, and leveraging public and private cloud technologies. With a focus on automation and performance reporting, I drive efficiency and innovation while mentoring team members and delivering scalable solutions.• Responsible for managing the entire infrastructure stack, including Storage, Networking, Virtualization, and Security components.• Proficient in OSPF, BGP, VRRP, HSRP, IPSEC, SIP, iSCSI, VMware, Microsoft, Juniper, Debian, and Veeam technologies.• Automated deployment scenarios and remedial tasks using PowerShell, PowerCLI, and PoshSSH, streamlining operations and improving efficiency.• Led the deployment of high-volume SIP trunking services into Netcalls' private cloud, ensuring seamless integration and optimal performance.• Reported infrastructure performance and incidents directly to the Operations Director, providing insights for strategic decision-making and continuous improvement.• Leveraged public cloud technologies from Azure and AWS to augment and optimize telecom services, enhancing scalability and resilience.• Provided expert advisory for cloud-based services across the organization, guiding strategic decisions and maximizing the value of cloud investments.• Conducted thorough load and performance testing of voice systems, ensuring reliability and optimal performance under varying conditions.• Mentored and trained team members on best practices in cloud and network administration, fostering professional development and team cohesion.• Designed and implemented innovative solutions to meet business requirements, balancing performance, security, and scalability considerations.• Committed to staying updated on emerging technologies and industry trends, continuously enhancing skills and knowledge to drive innovation and excellence.

Seasoned Senior Service Technician adept at providing top-tier servicing solutions for high and low pressure apparatus. Specialized in servicing leading brands like Scubapro, Apeks, Aqualung, Poseidon, and Subgear. Skilled in maintaining Bauer compressors, advanced gas mixing apparatus, and O2 cleaning systems.Key Responsibilities:- Diagnosing and rectifying equipment malfunctions promptly.- Conducting routine inspections to extend equipment lifespan.- Upholding safety protocols and regulatory standards.- Delivering exceptional customer service.- Proficient in Scubapro, Apeks, Aqualung, Poseidon, Subgear.- Skilled in maintaining Bauer compressors, gas mixing apparatus, O2 cleaning systems.- Strong problem-solving and communication skills.

As Senior Network Consultant, I specialize in designing and implementing robust network solutions tailored to meet the unique needs of diverse clients. With a focus on deployment planning, virtualization, storage, security, and cloud technologies, I bring a wealth of expertise in driving successful transformations and delivering tangible results.• Spearhead the implementation of private cloud solutions utilizing leading platforms such as VMware, Hyper-V, Citrix, and Nutanix, ensuring optimized virtualization architecture and enhanced resource utilization.• Drive the implementation of storage solutions, including SAN and DAS technologies, leveraging expertise in Dell, EMC, HP, Nimble, and NetApp systems to optimize data storage and retrieval processes.• Architect and implement robust network-based security solutions utilizing Cisco, HP, Checkpoint, and Juniper technologies, ensuring comprehensive protection against evolving cyber threats.• Design and deploy scalable network infrastructures, covering LAN, WAN, MPLS, and WLAN technologies, leveraging expertise in Cisco, Meraki, HP, Aruba, and Ruckus systems to ensure seamless connectivity and performance.• Lead the design and deployment of public cloud solutions on Azure and AWS platforms, leveraging best practices to optimize scalability, reliability, and cost-effectiveness of cloud-based services.• Drive successful migrations to Office 365, managing the transition of critical services such as Exchange, DirSync, and ADFS, ensuring minimal disruption and maximum productivity for clients.• Collaborate closely with clients to understand their business requirements, providing tailored consulting services and delivering innovative solutions that align with their strategic objectives.• Lead cross-functional project teams through all phases of project lifecycle, from initial planning and design to implementation and post-deployment support, ensuring successful project delivery within budget and scope

As the Network Manager at Stanborough School Academy, I lead a dedicated team in ensuring seamless operations of our network infrastructure. From managing complex escalations to designing innovative solutions and fostering strategic partnerships, I am committed to driving excellence in technology delivery, optimizing resources, and facilitating the academy's mission of empowering education through robust and secure network services• Lead and mentor a dynamic team, fostering a collaborative and high-performance work culture.Develop and implement training programs to enhance team skills and capabilities, ensuring alignment with organizational objectives.• Act as the ultimate escalation point for issues related to Core Infrastructure, Communications Infrastructure, and Service Desk operations, ensuring timely resolution and minimal disruption to services.• Spearhead the design of comprehensive solutions, including both High-Level and Low-Level designs, to meet the academy's evolving technological requirements.• Drive transformation initiatives to modernize and optimize network infrastructure, leveraging emerging technologies to enhance efficiency and performance.• Implement resource smoothing strategies to optimize resource allocation and utilization, ensuring optimal performance and cost-effectiveness.• Collaborate with senior management to develop and execute strategic plans for network infrastructure development and enhancement, aligning with organizational goals and priorities.• Drive a culture of continuous improvement, identifying opportunities for optimization and innovation in network operations, and implementing best practices to drive efficiency and effectiveness.

Experienced Field Engineer specializing in delivering exceptional customer support in a 3rd line capacity. Recognized Subject Matter Expert (SME) in Network and Virtualization technology, proficient in a wide array of platforms including Cisco, HP Procurve, Dell, 3COM, Aruba, VMware, and Citrix.• Network Technology: Proficient in Cisco, HP Procurve, Dell, 3COM, Aruba, and adept at designing, implementing, and troubleshooting network infrastructures.• Virtualization Technology: Skilled in VMware and Citrix, with expertise in virtualization architecture, deployment, and optimization.• Microsoft Technologies: Extensive knowledge in Microsoft DNS, DHCP, WINS, SMB, DFS, AD, ADFS, Exchange, Skype for Business, IIS, SQL, and ASP, ensuring smooth functioning of core IT systems.• Storage Platforms: Experienced in managing Enterprise Storage systems including HP MSA and NetApp, ensuring efficient data storage and retrieval for clients.• Proven ability to troubleshoot complex technical issues efficiently, implementing effective solutions to minimize downtime and optimize system performance.• Strong team player with excellent communication skills, collaborating effectively with cross-functional teams to deliver integrated solutions and achieve project objectives.• Building and maintaining strong client relationships through proactive communication, understanding client needs, and delivering tailored solutions that exceed expectations.• Proficient in project management methodologies, capable of managing multiple projects concurrently, ensuring timely delivery and adherence to quality standards.

As a dedicated 2nd Line Service Desk Technician, I specialize in delivering exceptional technical support to customers, resolving complex issues and ensuring seamless operations. My expertise encompasses ticket management, virtualization stack support, core infrastructure stack support, network stack support, and solution monitoring and backup.• Provide expert technical support to customers in a 2nd line capacity, resolving escalated issues and ensuring customer satisfaction.• Efficiently manage tickets, prioritize tasks, and ensure timely resolution of technical issues to minimize downtime and disruption.• Support and maintain virtualization stacks, particularly VMware, ensuring optimal performance and reliability of virtualized environments.• Provide support for core infrastructure stacks, primarily Microsoft technologies, to ensure the stability and functionality of critical systems.• Monitor solutions and perform backups using tools like vRanger and SNMPc, ensuring data integrity and disaster recovery readiness.

As Technical Director, I spearhead the development and execution of innovative strategies and solutions, transforming ideas into market-leading offerings. With a focus on excellence and strategic vision, I oversee all technical aspects of the business, from solution development to operational management and customer project portfolio management.• Lead the development of comprehensive technical strategies aligned with business objectives, driving innovation and fostering growth.• Drive the development of cutting-edge solutions and platforms, leveraging emerging technologies to create market offerings that meet customer needs and exceed expectations.• Oversee and optimize business-as-usual (BAU) activities, ensuring efficiency, reliability, and scalability in day-to-day operations.• Serve as the final point of escalation for all technical aspects of the business, providing expert guidance and resolution to complex issues.• Lead and inspire a talented team of technical professionals, fostering collaboration, innovation, and professional growth.• Implement strategies for operational cost management, optimizing resources and maximizing efficiency to drive profitability.• Manage the customer-facing project portfolio, ensuring successful project delivery, client satisfaction, and alignment with strategic objectives.