Jeff Chochola Email & Phone Number

Bolingbrook, Us

Comprehensive technical support for small and mid-size businesses. We provide technical support and guidance for your business and bring the experience and knowledge you need, to take your company to the next level. We can help build your business from the ground up or clean up from the years past. Cutting technology costs and at the same time, making the most for your business.We specialize in all of the following: establishing a proper technology support structure within your business, utilizing all of current technologies to the fullest, looking to new technologies to better your business, implementing technology best practices and the finding of all cost savings within your technology infrastructure. The High Tech Solution wants to make technology work for you and your business.

Rosemont, Il, Us

Managed Enterprise wide technology operations with 8 technicians and 500+ total users. Managed all technical services (voice, data, equipment), and 3 data centers simultaneously with mixed server environment of Windows 2003/2008 servers with consolidation plans to save money and increase efficiency.Managed web server farm for intranet and public company website.Managed Microsoft Dynamics SL7 (formerly Solomon) server and SQL database for Accounting purposes.Built the overall support infrastructure within the IT Department, effectively allowing the team to tackle all enterprise-wide issues, in a timely mannerLed team through all audits from internal, external and OCC (Office of the Comptroller of Currency) auditors.Successfully managed all technical vendor relationships.Smoothly executed 2 successful external company acquisitions.Created the technical support groundwork for team members to follow and implement into the daily practice.

Us

Provided all technical support for 180+ users companywide, along with 10 remote office support.Managed a team of 2 support technicians.Built IT Department (team, technology and practice) from the ground up.Managed 2003 / 2008 servers, web server farm for intranet and public company website, two data centers and all technical vendor relationships.Built 8 new offices, from the ground up, between 2002 and 2008.Introduced the Kayako Helpdesk system to the business to maximize customer satisfaction.Helped company grow from 35 to 200 by providing excellent IT leadership, technology foresight for future infrastructure expansion and cost effective equipment and services.Won "Employee of the Year" in the 1st year.

Arlington Heights, Il, Us

Responsible for providing Novell and Windows Server support. Supported and maintained 90+ Cisco routers in the enterprise.Implemented and supported enterprise wide backup strategy with ARCServeIt and BackupExec.Supported and maintained Cisco 3036 VPN Concentrator for the enterprise.Installed, supported and successfully maintained DSL/Fractional T-1 circuits in the WAN environment.

Us

Supported Network (LAN/WAN) and desk side issues, providing internal/external customer satisfactionSupported the corporate NEC PBX system.Supported corporate wide VPN environment (VPNet/RRAS).Performed network monitoring for the LAN / WAN with various software tools.Performed Citrix Metaframe administration.Worked on resolving Sprint WAN link outages, keeping downtime to a minimum.Supported and maintained Legato Networker backup strategy.Moved up from desk side support to network administrator within 6 months.

Waterloo, On, Ca

Led performance testing of software under various client/server configurations. Also performed basic database maintenance for Oracle, Sybase and SQL.Trained new co-workers on company software.Solved various connectivity issues between the client and server within the software environment.

Bachelor Of Science

Associates, General Sciences