Justin Hooper Email & Phone Number

Houston, Tx, Us

Oversee global Infrastructure, IT Operations and Architecture.

Irvine, Ca, Us

Ingram Micro is a $50BN supplier of IT hardware and services with a global presence in 61 countries and over 300 locations including 188 logistics centers. I Oversee strategy, design, execution, and operations for all aspects of infrastructure and security. operations for Ingram Micro as well as IT service management for the global IT organization. We have a hybrid hosting solution with both internal and external cloud offerings. I also oversee our global database and SAP basis teams. My organization is made up of over 800 Infrastructure, process, and application development professionals globally• Responsible for all infrastructure, IT and IT Security operations for Ingram Micro• Developed AI strategy for end-user productivity, AI operations, GenAI based chatbot assist & global search• Integrated country-based infrastructure teams in to a single global organization• Manage $73MM annual operating budget and Capital portfolio more than $50MM• Experience leveraging large managed service contracts with various providers.• International oversite of hosted datacenters in the US, APAC and EMEA• Developed global vendor management and sourcing strategies to optimize spend• Oversee AWS, Azure and GCP cloud operations as well as 7 enterprise-wide private datacenters• Accountable for all server, network, voice, data protection, email, mobility, and end user compute• Accountable for Enterprise Email, IM, Active Directory, VDI• Managed O365, Collaboration, Conferencing & AV Services• Managed Mainframe, Database and SAP Basis

Dublin, Oh, Us

Cardinal Health is a $130Bn Healthcare products and services distributor and manufacture with a global supply chain and manufacturing in over 30 countries. Cardinal ships 7million products daily with next day delivery to critical hospitals and pharmacies. Oversaw all Infrastructure and Operations globally for Cardinal Health. Responsible for extremely reliable systems where failures had patient safety and FDA compliance ramifications. Responsibilities included over 10,000 servers and over 600 locations 2 enterprise datacenters as well as external cloud providers.• Consolidated all IT maintenance contracts under 1 team, driving visibility, planning and cost savings of $6MM in year 1 as well as disciplined asset management. • Developed and implemented a managed service agreement with WiPro to provide Tier 1 & 2 Infrastructure support, helpdesk, and application support.• Implemented datacenter & network strategy Including zero-trust network connectivity.• Lead hosting, data, and integration efforts for 2 major ERP rollouts. We consolidated from legacy in-house developed systems. • Implemented advanced monitoring for all systems including proactive alerting (trending) based on a CMDB that was automatically updated & audited for accuracy.• Implemented advanced reporting on worker productivity, cost and quality leveraging project management, service management and other existing data sources.• Moved over 4000 servers to AWS, subsequently moving them to GCP after company-to company relationship breakdown with AMAZON.COM.• Lead the infrastructure and operational readiness for 2 SAP Conversions with total project costs of over $1Bn over an 8-year period.• Built out a captive center in Manila to move our outsourced function back in-house to a low-cost delivery center to optimize outcomes and ownership.

Dublin, Oh, Us

Implementation and operation of Cardinal Health's EIT Shared Services for locations outside of the US.Accountable for IT Shard services to 56 locations with operations in Mexico, China, Singapore, Dominican Republic, Puerto Rico, Malaysia and Malta- Team Management- Infrastructure, Database, Basis support- Account Management- Portfolio and Strategic Development - Service Level Management- Acquisition Integration

Dublin, Oh, Us

Develop annual and multiyear investment plans, create project porfolios and manage all project teams working on infrastructure throughout Cardinal Health.Manage a team of approximately 70 Project and Program managers, business and financial analysts.Mange approximately $50MM in annual capital investment, oversee infrastructure for approximately 220 projects a year including MA&D, Facilitiy buildouts and traditional IT solutions builds. Manage project teams focused on SAP, Database, computing systems, datacenter physical plant, ITSM and process development as well as project administration and accounting.

Dublin, Oh, Us

Directed teams responsible for Cardinal Health's Commodity Computing platform functions. This included the 24/7 support, maintenance and engineering functions within this class of system.The team was accountable for approximately 4000 servers in over 240 locations globally.Operating systems within this server class we Windows, VMWare ESX, and Linux

Dublin, Oh, Us

Directed teams responsible for the engineering and solution creation for all Windows platforms in Cardinal Health."Build functions for" Desktop engineering, Windows Servers, E-Mail and Directory Services (Active Directory) roles in a "Plan, Build, Run" modeled organization.

Dublin, Oh, Us

Ran the IT department for the Midwest Region of Cardinal HealthReporting to Regional GM- End user support- Call Center support- Warehouse Systems Support- Regional App Development (.ASP, VB, SQL based)

Responsible for systems implementations on various platforms for the corporate datacenter Managed successful consolidation of regional datacenters to corporate datacenter Renegotiated and implemented business continuity contract with IBM Business Recovery Services and Sungard Recovery Services. Implemented system upgrades of both software and hardware Standardized various IVR call functions on EPOS, CCS Systems Chairman's Award recipient for outstanding performance

Supervised regional Technology Consultants Created the process which was adopted company wide to convert customers' DOS based ordering system to Y2K compliant systems Assisted in the sales process for Hospital Sales team by marketing technology Implemented customer ordering and interface systems Received Y2K Readiness Award

End User and customer system support

Ba, International Business

Executive Management Program

Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program