Director, Ux Content
Current• formalizing and elevating the practice of UX content (content strategy, content design, UX writing) at an iconic global financial services brand
Mar 2021 - Present
AeroLeads people directory · profile
Janet Choi Email & Phone Number
Director, UX Content at American Express
at
American Express
1 work email found
@americanexpress.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, UX Content at American Express
Location
New York City Metropolitan Area, United States
Who is Janet Choi? Overview
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Quick answer
Janet Choi is listed as Director, UX Content at American Express at American Express, based in New York City Metropolitan Area, United States. AeroLeads shows a work email signal at americanexpress.com and a matched LinkedIn profile for Janet Choi.
Janet Choi previously worked as Director, UX Content at American Express and Principal UX Writer at American Express. Janet Choi holds Ba, English from Binghamton University.
Company email context
Email format at American Express
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{first}.{last}@americanexpress.com
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Profile bio
About Janet Choi
Experienced Lead with a demonstrated history of working in the financial services industry and print. Skilled in UX Writing, Art Direction, and Page Layout. Strong media and communication professional with a BA focused in English from State University of New York at Binghamton.
Listed skills include Advertising, Copywriting, Editing, Editorial, and 21 others.
Current workplace
Janet Choi's current company
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8 roles · 27 years
Janet Choi work experience
A career timeline built from the work history available for this profile.
Aug 2018 - Mar 2021
Manager, Ux Writing
Jan 2017 - Aug 2018
Lead Ux Writer
• write compelling customer-facing copy for core servicing journeys• collaborate with key project team members, including designers, product owners, developers, project managers, business, compliance, and legal• present and defend work to partners, team members, and internal stakeholders• effectively act on partner feedback and usability testing takeaways• ensure copy adheres to brand guidelines • craft conversational versions of servicing copy for chatbots and voice assistants• provide guidance and support for marketing content
Sep 2015 - Dec 2016
Editorial Designer / Staff Writer
• as a Features designer for a daily newspaper in three major markets (New York City, Philadelphia, Boston), collaborated with editors to conceptualize and execute page layouts• designed special section icons• ensured that art is properly sized and color-corrected• demonstrated impeccable time management, organizational and communication skills while designing numerous pages simultaneously, often with last-minute changes
Feb 2013 - Sep 2015
Production Supervisor
• conceptualized and designed display Retail and Classified ads for weekly newspaper• designed banners, e-blasts, and other art for the web• color-corrected client-supplied PDFs• processed pages on a weekly basis for 4-color print• assisted with management of workflow• trained and supervised freelancers
2010 - 2012
~2 yrs
Assistant Art Director/Senior Advertising Designer/Advertising Designer
Westword
Assistant Art Director• conceptualized and executed page layouts for weekly newspaper• ensured that art was properly sized and color-corrected• collaborated with other departments on artwork for special issues/eventsSenior Advertising Designer / Advertising Designer• conceptualized and designed display Retail and Classified ads for weekly newspaper• laid out and processed Editorial and Classified pages for 4-color print• collaborated with other departments on artwork for special issues/events• designed web banners and e-blasts
2003 - 2009
~6 yrs
Assistant Managing Editor/Assistant To The Managing Editor
· maintained title information in databases and files· acted as liaison between Contracts and Editorial departments regarding contract paperwork· created and distributed spreadsheets, reports and materials for numerous departments· exported Quark and Photoshop files for Sales presentations
2000 - 2002
~2 yrs
2 education records
Janet Choi education
Ba, English
Binghamton University
Certificate, Graphic Design
Parsons School Of Design New
FAQ
Frequently asked questions about Janet Choi
Quick answers generated from the profile data available on this page.
What company does Janet Choi work for?
Janet Choi works for American Express.
What is Janet Choi's role at American Express?
Janet Choi is listed as Director, UX Content at American Express at American Express.
What is Janet Choi's email address?
AeroLeads has found 1 work email signal at @americanexpress.com for Janet Choi at American Express.
Where is Janet Choi based?
Janet Choi is based in New York City Metropolitan Area, United States while working with American Express.
What companies has Janet Choi worked for?
Janet Choi has worked for American Express, Metro Newspaper, Village Voice Media, Westword, and Simon And Schuster.
How can I contact Janet Choi?
You can use AeroLeads to view verified contact signals for Janet Choi at American Express, including work email, phone, and LinkedIn data when available.
What schools did Janet Choi attend?
Janet Choi holds Ba, English from Binghamton University.
What skills is Janet Choi known for?
Janet Choi is listed with skills including Advertising, Copywriting, Editing, Editorial, Press Releases, Email Marketing, Quarkxpress, and Adobe Creative Suite.
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