Jason Scot Email & Phone Number

Stafford, VA, US

United States

401 Hampton Park Blvd, Capital Heights, MD, 20743

- Ensured responsiveness and first-time resolutions to customers’ requests for technical support primarily through incoming calls, ticket requests, and chat conversations.- Identified and resolved simple to highly complex hardware and software technical issues using logical troubleshooting approaches with attention to detail- Developed and maintained.

Reston, VA

As a Genius, I provide insightful advice and friendly, hands-on technical support to Apple customers in need. I quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, I’m able to offer solutions to quickly get users up and running again. Even if.

Reston, VA

As an Expert, I'm a leader in sales, product knowledge, and solutions, and highly influential in how I engage with customers. But I also know how to turn mild customer curiosity into intense interest - and ownership. As new products and initiatives emerge, I'm the first to learn, share, and inspire my team members through approachability and action. I.

Reston, Virginia

As a Technical Specialist, I help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, I'll quickly assess their situation. Sometimes I'll take care of customers with advice or a solution on the spot, using my knowledge of current Apple technology to.

Cambridge, United Kingdom

- Took ownership of, reproduced, and resolved customer issues by providing technical support via email, over the phone, remotely, and via live web chat correspondence- Maintained external and internal knowledgebase, ensuring that documentation is up to date and accurate- Tested new builds of software before release, escalating issues to developers- Worked.

Newmarket, United Kingdom

Greeting and helping customers on a wide range of Samsung products including phones, tablets, cameras, accessories and network contracts.Troubleshooting problems with any Samsung related products including hardware and software.Working with a team to meet incentives and goals.Training staff on the latest products and promotions.Helping customers sign up to.

Greeting and helping customers get the right product for their needs in a polite and informative manner.Promoting the very latest products Samsung has to offer.Helping customers understand exactly what it is they are purchasing or plan on purchasing and giving them a hands on demonstration with the software and hardware.Helping the customers set up the.

Engineer’S Degree, Automobile/Automotive Mechanics Technology/Technician

Certificate, Sound Design, Mixing/ Mastering, Music Business And Advanced Dj Techniques

Activities and Societies: Collaboration between other artists.

Igcse Qualifications, Math, English, Biology, Chemistry, Art, Drama, P.E

Activities and Societies: Rugby, High Jump, Squash, Triathlons