• Architecting, designing, and configuring web and mobile interface for various retail and commercial financial institutions. • Creating, querying, managing and updating Oracle and Informix database records in Production and Pre-Production environments.• Utilizing Splunk Enterprise dashboards to review alerts and create knowledge objects. • Customizing and configuring end user interface features on desktop web, mobile web and mobile smartphone applications.• Performing log analysis of system data to determine the root cause of complex software issues both manually and via Splunk.• Reviewing, documenting and updating front-end and back-end configurations for web-based software in staging and production Linux environments.• Troubleshooting REST API and SOAP web service issues for JSON and XML.• Promoted project understanding and mastery of new policies, procedures, web applications and systems by leading training sessions.• Creating and deploying software across multiple environments using virtualization.• Reviewing and analyzing software output using Splunk to determine application behavior, trends and inefficacies• Working with test users from various financial institutions to determine what software features should and should not be including once the updates go live.

• Creating, modifying and applying SQL updates for internal and external databases.• Leading all automation and process improvement efforts for clients to and minimize manual intervention and streamline data processing and routine maintenance activities.• Creating, modifying and standardizing custom scripts such as memory and job failure alerts to ensure quick response and awareness among for the Operations team and ensure efficiency across all environments.• Creating, monitoring modifying, and analyzing nightly batch cycle processing for multiple government entities using Autosys and Cron job schedulers.• Provided coverage and follow up for all client issues, tickets, deployments and service requests on both UNIX/Linux and Windows based servers for Java based applications.• Worked with management, architecture and the development teams to improve support and review remediation options for ongoing issues.• Managed and migrated all client approved deployments including patch migrations, datatfixes and upgrades in both the Production and testing environments.• Troubleshot application issues and problems to identify the root cause and document corrective actions while working clients, architecture and development teams to determine long term solutions.• Creating and deploying software across multiple environments using virtualization.

• Provided coverage and follow up for all client issues, tickets, deployments and service for Java based applications in a 24/7 application support production environment.• Managed multiple IT functions and projects aimed at enhancing the company's financial and maintenance activities.• Troubleshot application issues and problems with the required sense of urgency to identify the root cause, document corrective actions, and escalated as needed while recommending future preventive actions.• Wrote and implemented SOPs, initiated automated processes and assisted in development while maintaining system files and monitoring systems configuration to ensure data integrity.• Streamlined and improved the company's financial closing process by automating quarterly, monthly and daily reporting.