Jay Mccall Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Greater Atlanta Area

Greater Atlanta Area

• Architecting, designing, and configuring web and mobile interface for various retail and commercial financial institutions.
• Creating, querying, managing and updating Oracle and Informix database records in Production and Pre-Production environments.
• Utilizing Splunk Enterprise dashboards to review alerts and create knowledge objects.
• Customizing and configuring end user interface features on desktop web, mobile web and mobile smartphone applications.
• Performing log analysis of system data to determine the root cause of complex software issues both manually and via Splunk.
• Reviewing, documenting and updating front-end and back-end configurations for web-based software in staging and production Linux environments.

• Creating, modifying and applying SQL updates for internal and external databases.
• Leading all automation and process improvement efforts for clients to and minimize manual intervention and streamline data processing and routine maintenance activities.
• Creating, modifying and standardizing custom scripts such as memory and job failure alerts to ensure quick response and awareness among for the Operations team and ensure efficiency across all environments.
• Creating, monitoring modifying, and analyzing nightly batch cycle processing for multiple government entities using Autosys and Cron job schedulers.
• Provided coverage and follow up for all client issues, tickets, deployments and service requests on both UNIX/Linux and Windows based servers for Java based applications.
• Worked with management, architecture and the development teams to improve support and review remediation options for ongoing issues.

Montgomery, Alabama Area

• Provided coverage and follow up for all client issues, tickets, deployments and service for Java based applications in a 24/7 application support production environment.
• Managed multiple IT functions and projects aimed at enhancing the company's financial and maintenance activities.
• Troubleshot application issues and problems with the required sense of urgency to identify the root cause, document corrective actions, and escalated as needed while recommending future preventive actions.
• Wrote and implemented SOPs, initiated automated processes and assisted in development while maintaining system files and monitoring systems configuration to ensure data integrity.
• Streamlined and improved the company's financial closing process by automating quarterly, monthly and daily reporting.

Master'S Degree, Computer Software Engineering

Bachelor Of Science (B.S.), Information Technology