Jesse Morgan Email and Phone Number

Worked as a critical member of a team to create Contingency Response Tools and assisting with all network issues and computer maintenance to fortify overall securityTransitioned multiple legacy products to USB for the FBI increasing future maintainabilityInstructed 200+ members of law enforcement on optimal usage of the tools increasing their understanding and decreasing confusionEducated stakeholders about product upgrades and general changes

Oversaw and assisted in installation of multiple VMWare virtual environments as well as a developer network for the IT departmentConfigured and installed corporate Wiki for upper management to more easily maintain dataImplemented a Storage Area Network for the ESXI hosts moving resources off the common user network and re-organizing them into an independent, high-performance networkDeveloped a script to handle system configuration for new workstations using Powershell that saves the company hundreds of man hours and thousands of dollars annually

As the Corporate ISSM for A-T Solutions, I served as the main point of contactfor supporting all classified systems, and led the efforts for the certification andre-accreditation process with DSS. I interacted often with internal customersand the Intelligence Community, ultimately resulting in multiple superior ratingswhen audited and securing the security department’s internal award for Teamof the Year.* Acted as primary contact for all classified systems, including SIPRneton-site.* Installed and maintained company’s first Secure Video Teleconferencing(SVTC) system accreditation, allowing secure video conferencingcapabilities.* Provided user support on stand-alone classified systems and SIPRnet,and rapidly launched classified proposal systems for new contact pursuit* Led efforts to obtain the company’s first PKI tokens to authenticateclearance holders, and continued to secure and maintain additionaltokens* Served as COMSEC custodian to manage crypto keys from the NSA,and led efforts to achieve 100% accuracy and zero discrepancies duringaudit* Led computer efforts to achieve company’s first-ever superior rating fromDSS, as well superior rating the following year* Functioned as QMS representative for security on team for BSI ISOprocedures and audits, with no findings* Installed secure phone systems (STE) and annual rekey, and set up andoversaw Secure Fingerprint Transmission (SWFT) system* Implemented understanding of the certification and accreditation processfor contractors, and applied proficiency in maintaining VulnerabilityManagement System (VMS)

With Infinity Technologies, I worked as a senior on-site network technician andcustomer service representative. I was assigned to sites in both the private andgovernment sectors for deployment and maintenance of computer networksand phone systems of various sizes and technologies. I gained a tremendousamount of experience assisting many different types of businesses,organizations, and individuals in understanding how to tailor technology to theirspecific needs.* Installed and maintained:* Servers specializing in both basic file sharing and WindowsActive Directory environments* Single-site and multi-site VPN based networks* Phone systems based on ShoreTel and Talkswitch products* Various third party applications to custom tailor solutions* Employed business class networking equipment from Cisco, Linksysand Sonicwall used to establish local networks and multi-site VPNs* Operated as a leading member of an award-winning team in customersatisfaction from ShoreTel for excellent service during installation,training and maintenance of IP based phone systems* Completed numerous migrations from Microsoft Exchange to internet-hosted solutions, and gained extensive knowledge with physical voiceand data cabling* Performed range of desktop administration and maintenancespanning from basic user training to extensive malware removal, andachieved an unblemished customer service record