Joe Carroll Email & Phone Number

Tampere, FI

Tampere, Pirkanmaa, FI

Paying it forward.

MorrowX is a software startup helping to build a better, greener future. Being sustainable shouldn't be confusing or expensive, so we are making it accessible and affordable for individuals and organizations. Our mission is to transform business as usual into sustainable as normal.As the COO, I am primarily accountable for the overall operational.

MorrowX is a software startup helping to build a better, greener future. Being sustainable shouldn't be confusing or expensive, so we are making it accessible and affordable for individuals and organizations. Nobody left behind.My role as an advisor has covered a wide range of areas, from strategy to marketing to HR to finance. I look forward to helping.

Helsinki, Southern Finland, FI

Consulting and advising Fixably on circularity and ESG matters and platform strategy.

Helsinki, Southern Finland, FI

Alongside my other roles managing Fixably's operations and heading up various departments, I have driven multiple vitally important initiatives and been responsible for Environmental, Social, and Governance (ESG) matters. This role has involved managing several major projects, identifying, selecting, and managing key external partner companies, and.

Helsinki, Southern Finland, FI

Fixably is a VC-backed international B2B SaaS growth company that provides business management solutions for repairing and refurbishing electronics. Fixably is building a global after-sales platform to enable sustainable access to electronics for all, extend the life of billions of devices, and minimize e-waste. Fixably Repair is an integrated ERP solution.

Helsinki, Southern Finland, FI

Over the course of 22 months, I established, led, and grew Fixably's People & Culture department from zero to five FTE—covering HR administration and policy, talent acquisition, employer branding, learning and development, Agile coaching, internal IT, and office facilities. I then moved my focus to new areas of long-term strategic growth, after we hired a.

Helsinki, Southern Finland, FI

I established, led, and grew Fixably's Customer Success and Customer Support departments from 1.5 FTE to a total of 11 professionals with global coverage over the course of 20 months, before hiring and handing over these areas to a seasoned customer service leader.The role involved continuous process improvement, automation, knowledge management, project.

Helsinki, Southern Finland, FI

I introduced product analytics at Fixably in mid-2021 to give us insight into user experience, feature adoption, and end-user satisfaction within our software and improve its usability. I managed a couple of people in this area as they used this technology to implement in-app guides, and in early 2022, I hired and managed our first full-time Data Analyst..

Helsinki, Uusimaa, FI

Helsinki, Uusimaa, FI

mcare pro (rebranded as Core Service since my departure) was Finland’s leading Apple-specialized IT consultancy and managed services provider, catering to top advertising and design agencies, TV and film production companies, architects’ offices, and educational and cultural institutions. mcare pro had offices in Helsinki, Tampere, Lahti, and Seinäjoki.

Helsinki, Southern Finland, FI

Founded mcare rental Oy, later rebranded as Coreware Oy, to provide innovative device lifecycle services in partnership with financing companies such as De Lage Landen. As a subsidiary of mcare pro Oy, it became a successful Apple Authorized Reseller, achieving higher tier status in record time and €1.23m in revenue in its first year. The company was.

Tampere, FI

Rekrytointipalvelu Sihti Oy (part of Adecco Finland since 2016) is a major temporary staffing and recruitment agency offering flexible and comprehensive HR solutions to support organizations in various industries, with a particular emphasis on construction.My involvement there spanned six years, initially as an IT Consultant while working at Uudet Tuulet.

Helsinki, FI

Uudet Tuulet was a small but successful customer-centric IT consulting company providing businesses with outsourced solutions, support, and management services for their IT needs. Its consultants acted as trusted advisors and single points of contact for a comprehensive range of services.My IT consulting role involved server, network, and client device.

People Group, a prominent Finnish IT solutions provider, comprised four subsidiaries focusing on distribution, resale, service, and training, with an emphasis on Apple and related brands. The company employed over 80 people across its Finnish and Baltic offices and had an annual turnover of around €25m.At People Group, I progressed through a few roles from.

Newcastle Upon Tyne, GB

Sage is a British software company that is one of the world's biggest suppliers of ERP, accounting, and payroll software. My role involved account management and target-driven telephone-based sales of business software solutions, with a focus on training and support contracts for the full range of Sage products. I was responsible for the generation and.

Mountain View, CA, US

I worked at Google's newly-established EU headquarters in their digital advertising department. My role involved analyzing online ad content, quality, and accuracy and approving or rejecting new and changed ad submissions in line with Google AdWords policies. I also helped optimize advertiser keyword lists and ads to maximize advertisers' return on.

Chester, GB

MBNA was the world's largest credit card-specialist bank and an innovator in affinity-based card programs. It delivered consistent high growth for two decades before being acquired by Bank of America.During my last year at MBNA, I reported to Head of Department and Vice-President-level management while I managed corporate relationships with its external.

Ba, Music

Johtamisen Ja Yritysjohtamisen Erikoisammattitutkinto, Business Administration, Management And Operations

Finnish Language

High School Diploma, High School/Secondary Diplomas And Certificates

Mini Mba (Master Of Business Administration), Business Administration And Management, General