Experienced leader with nearly 20 years of experience within the Electronic Security Industry. Extensive knowledge of Central Station Management, Regional and National Sales, as well as Product Management and Business Development. I thrive on developing Operational and Sales initiatives and then working with colleagues to cultivate "buy-in" from all involved and then executing the plan. In addition to extensive public speaking history, I have also been the recipient of Industry awards such as "Top 20 under 40" and others. I also served on the Advisory Board Board for the Rutgers University and Missouri State University Customer Experience Programs. In these roles I assist with shaping curriculum for a program that helps business leaders develop and implement practices that help shape positive Customer experience that help drive revenue.