Joseph Ross Email & Phone Number

London, England, Gb

Mississauga, Ontario, Ca

From identifying the crucial problems to working out an implementable solution, responsible for driving the client and case team to successful problem solving.1) Ensure dependencies are entered, planned and worked appropriately.2) Work with the Architecture Team in designing features and planning sprint work.3) Track and resolve dependencies, service issues, bugs and more for external teams.4) Assist Engineering Team with information gathering and assist with domain and stack knowledge.5) Work with Scrum Master on managing sprints in demoing features, estimating work, providing technical guidance.6) Acts as key contact in creation, presentation, demonstration and maintenance of presales content (storyboards, executive dashboards, business process flows, etc.)7) Coordinates and manages customer communication of detailed implementation, performance, analytics and other features of our software.

Waterloo, On, Ca

As a thought leader and Digital Asset Management evangelist, influences customer executive management and partner senior management in acceptance of OpenText solutions and services to facilitate the closing of software and services deals.• Understand customer business requirements and map these to OpenText product capabilities focus on Digital Asset Management.• Manage a team of Solution Consultants, mentor them and help them succeed in both Europe and North America• Help create best practices for Account Executive and Solution Consultant as a member of OpenText’s SC Council• Help partners and prospects discover OpenText capabilities in order to design sustainable solutions• Provide technical pre-sales support through presentations, demos, POCs and completing RFPs• Support the training of global staff and partners• Manage projects where required, supported by the OpenText Services and IT integration teams, and regional partners• Provide your regional market insights to the product development organization, helping to constantly improve the product• Be part of product initiative teams that find new ways of addressing requirements• Co-author product requirement documents and educational materials• Diagnose problems that the customers and partners in your region report• Support the QA team in testing new product releases, based on real-life use cases• Work remote or on-site with customers, partners and co-workers, requiring occasional travel• Support the overall organization with other functions/tasks as needed

Identify and coordinating the tactical team leads / stakeholders / business owners / librarians / IT coordinators within each Business Unit to coordinate and execute on the plan~Establish Goals & Objectives and define clearly measurable performance benchmarks and milestones~Develop project plans for each aspect of the implementation:~Planning and Requirements Gathering~Implementation~Post Production~Provide processes and approaches to help service organization to be able to set support goals.~Work within and fulfill PSL Service Level Agreement (SLA)~Help manage overall budgets, timelines, and resources~Manage requirements gathering for Discovery: metadata model, workflow requirements, integration needs, UI modifications (if any)~Review implementations to glean best practices and determine potential areas for overlap and synergy.~Help Client Facilitate Training, including design use case models consistent with business unit workflow~Manage and oversee System Testing, UAT, and Production rollout.

Liverpool Street, England, Gb

At Contino, we transform the results of software delivery teams through the successful adoption of DevOps and Continuous Delivery tools, platforms and ways of working. We have a particular focus on cloud, infrastructure automation, and container technologies, and are one of the world's leading authorized Docker training and consultancy partners. We work alongside our clients with a dual delivery and up-skilling mandate, modernizing technology platforms for increased ability to innovate, whilst giving our clients people the experience of modern ways of working and approaches to software delivery.We have offices in the UK and US. We provide consultancy services, complete delivery teams, and training for organizations looking to deliver software with a collaborative DevOps mindset.

Santa Clara, California, Us

~Joined as a consultant for maintenance and enhancements of various projects..~Did enhancements in Partner Registration Form to add different partner types and corresponding changes.~Responsible for Data sync up with Requisite Web service and Vice-versa.~Responsible for generating report on Data gaps between third-party web service data and internal Remaster application Data.~Responsible for various project interaction with third party (Requisite) web service where partner information is stored.Technology Exposure: Java, JSP, Servlet, XML, XSLT, PL/SQL, Sun Application Server, Net Beans IDE 6.5, Oracle, HTML, CSS, Windows NT, CVS

Master Of Business Administration - Mba

Bachelor Of Business Administration - Bba