Handling implementation operations for Sprinklr SAAS products for companies around the globe. The clientele includes Samsung, LG, Coca-Cola, Disney, Foodpanda, and other great companies doing amazing work.- Customizing Sprinklr software per the client's requirement. Involving multiple stakeholders like engineering, MS, and PS on the table to provide the best/unique output.- Providing an end-to-end solution to the client related to Sprinklr software offerings. POC for all the technical aspects of the product.

Managing or handling a media and analytics team for its day-to-day operation concluding end-to-end PPC, social, programmatic, OLA, and OLV campaigns. Handling Fortune 500 clients like Macy's, Comcast, Toyota, Ralph Lauren, etc. Accountable for Pre and Post-sale planning and operations for Comcast & Dunkin. Media planning and insight creation using various tools like Alteryx, Bi, and data studio to automate insight to improve campaign performance. handling a team of 6 FTE managing their training, QA, etc.• Pre & Post-sale Operations/Optimization and support for multiple Clients (Comcast & Dunkin).• Accountable for Media planning, performance analysis & operational insights on the live campaigns.• Managing a portfolio of ~$25mn spent monthly looking for business opportunities based on the product and solutions capabilities. • Managing a team of 6 FTEs. Handling their training, QA, and regular office management.• Running standard, Social, programmatic and viewability campaigns with partners Flashtalking, Sizemek, DCM, etc. • Supporting the various stakeholders (Creative agencies, sales executives, operations, finance, etc.) throughout the sales/operations process by being answerable to relevant queries. ?• Building a data analytics team to create automated insights dashboards using various tools like Alteryx, Data Studio, and Power BI.• Updating clients weekly on their campaign performance through reportable insights, wrap-up reports, quarterly business reviews, etc.

- Coordinating all the steps from launching till final delivery & billing.- Dealing with all the latest mobile advertising technologies like programmatic, Rich media, Pushdown, Reskin etc.- Handling all the video/Banner campaigns for US markets using Celtra, Vast, VPAID etc.- Accountable for all the campaign performance and expenses.- Optimizing the campaign to get the full conversion and meeting client KPI's.- Reporting to account managers and providing them insights and performance details- Providing insight to clients to get the best conversion.- generating incremental budgets from 74% campaigns.- Reconciling the campaigns performance after their flights.- Working on several tools like Salesforece, JIRA, app nexus for a centralized office database.

- Reporting and providing insight on various scheduled and ad-hoc requests as per the campaign needs.- Solving day-to-day challenges related to data fetching and excel and PowerPoint data sorting. Worked on several internal tools like ICS, Athena, Adelphi, eager, etc. to get the day-to-day requests and report downloading.- Understanding the requirements via hangout calls with Google CM's and providing them with the exact KPI which helps them get a better overview of the campaign performance and available opportunities.- Promoted as POC for UK/IE reporting pod after 1 year and handled several bulk requests and received several appreciations from the Google clients.- Providing insights on performance opportunities by highlighting them and calling them out to ensure that they do not get missed.- Creation of several reports in bulks like extension report, ETA vs STA Analysis, conflicting negative report, etc for UK/IE pod and pacing, wrap up and video performance report for FBR, CG&E, and Ent. sectors.

- Was responsible for day to day business seo and related UI changes - Keyword planning and analysis- Attending several meeting with client and third party stake holders to meet the KPI for business- Troubleshooting the quality score score issues of local searches