Laura Jenks Email and Phone Number
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• Employee Experience • Community Engagement • Rewards & Recognition • Program ManagementProactive and accomplished professional with 7+ years of experience in metrics-driven global event management, employee recognition, and promoting strategic initiatives such as STEM education and engagement programs. Known for creativity and a track record of success in overseeing various projects from inception to fruition, while excelling in cultivating and leveraging relationships. Committed to delivering exceptional events, including global employee gatherings, virtual festivals, and celebrations for C-Suite leadership, all highly regarded by stakeholders.
Qualcomm
View- Website:
- qualcomm.com
- Employees:
- 37431
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Employee Engagement Specialist, SeniorQualcomm Dec 2021 - PresentIrvine, California, United StatesProgram Manager: Employee and Community Engagement, Volunteerism, Recognition and Corporate GivingHighlights of accomplishments:► Implemented global employee engagement programs reaching 41,000 employees, encouraged strategic collaboration and diversity initiatives between groups► Produced and hosted large employee festivals and events on-site and virtually and created innovative employee engagement activities and events ► Managed employee volunteer events and programs domestically, partnered with non-profit and community partners, reaching 12,000 employees► Administrated a global $7M recognition and service award program in over 30+ countries, maintained vendor relationships, and coordinated ordering and distribution of awards, swag, merchandise, etc. through vendors and ensured a positive recognition experience► Recognition subject matter expert - served as the single point of contact for all inquiries globally, resulting in 100% satisfaction rates► Created, analyzed, and presented Key Performance Indicators and metrics to understand recognition and its relation to key people metrics such as engagement, talent attraction, retention, and turnover. Partner with HRBPs, Engagement team, and business leaders to drive the usage and promotion of recognition programs
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Employee Engagement Specialist, IntermediateQualcomm Jun 2018 - Nov 2021San Diego, California, United StatesProgram Manager: Employee and Community Engagement, Volunteerism, Recognition and Corporate GivingHighlights of accomplishments:► Collaborated closely with leaders to transform the employee recognition program from a paper-based to a social media program: conducted focus groups, implemented program functionality and testing, created and delivered live training and documentation and partnered cross-functionally to develop its user experience, and ensured legal approval to distribute money and service awards. Led marketing efforts to onboard employees to the platform, resulting in 96% adoption rate within 5 months of launch, and delivered over 100k recognitions, enhancing recognition culture. ► Developed and documented processes and detailed project plans to ensure action items were completed across multiple engagement-related initiatives. Created proposals, decks, and timelines, and led project meetings to engage staff and advance new initiatives while ensuring team members met their deliverables► Created and managed the launch of several new programs, brokered new partnerships, and developed and marketed program communications, extending the reach and visibility of engagement programs both domestically and internationally
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Employee Engagement Specialist, AssociateQualcomm Apr 2016 - May 2018Greater San Diego AreaProgram Manager: Employee and Community Engagement, Volunteerism, Recognition and Corporate GivingHighlights of accomplishments:► Grant management $5.3 million, interpreted policies and procedures and applied judgment of application for the business, recommended policy changes, and ensured 100% compliance with company and program policies► Partnered with over 29 non-profit community partners, and managed and created volunteer events and programs. Ensured 100% of engagement activities were completed on time and within budget constraints►Expanded role to administrate a $4 million employee recognition program, for over 30,000 employees
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It Field Services Technician, IntermediateQualcomm Apr 2013 - Mar 2016Greater San Diego AreaResponsible for on-site computing and technical support to more than 2,500 employees in a customer service environment as the face of the IT team, from new hires to the executive team. Highlights of accomplishments:► Earned multiple awards for customer service satisfaction and teamwork. Consistently achieved a high level of customer satisfaction ratings by proactively identifying and resolving issues, resulting in a 100% satisfaction rate. ► Proactive and effective communicator; authored, published, and presented new policies and procedures, proactively addressing a critical need with a partner team, resulted in accelerating processes by over 75% ► Produced a high volume of resolutions with critical to-quality accuracy while completing numerous IT projects ahead of schedule with excellent time management and organizational skills
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Information Technology SpecialistUs Navy Reserve Spawar Aug 2009 - Aug 2019San Diego, CaTechnical Instructor and HR Career Counselor.Highlights of accomplishments:► Expanded role with HR responsibilities: Managed a comprehensive onboarding program for international and domestic employees that included job descriptions, duties and responsibilities, schedules, working conditions, compensation, and benefits for over 100 personnel ► Focused and trusted advisor; mentored, coached, and led career development boards and drove 100% retention rates► Trained and instructed over 1,000 personnel with an efficient technical curriculum that accelerated and achieved the organization's value and fleet qualifications -
Administrative AssistantEnvisioneering Inc Sep 2010 - Aug 2011Seal Beach, CaPerformed a wide variety of administrative and supportive duties.Highlights of accomplishments:► Expanded role to administrate database input and management of (CNWDI) Critical Nuclear Weapon Design Information database with 0 errors and meticulous attention to detail resulting in the accurate dissemination of data to engineers► Executed continuous physical security education and training; provided initial security indoctrination briefings, and annual refresher training, and managed all training records - ensuring 100% compliance and security. -
Information Technology SpecialistUs Navy Aug 2005 - Aug 2009Whidbey Island, WaIT customer service role supporting over 9 combat aircrews and 450 customers globally in a fast-paced, high-stress environment. Administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. Coordinated network operations, maintenance, repairs, and upgrades. Communicated and interpreted coded messages. Highlights of accomplishments:► Awarded Navy and Marine Corps achievement medal for solving complex problems, with an excellent ability to stay calm while working under pressure, resulting in 99% uptime. ► Accounted for all sensitive and non-sensitive material and planned and produced reports resulting in an “excellent” rating on 4 consecutive semi-annual inspections. Responsible for daily and monthly inventories of millions of dollars in assets with zero discrepancies► Expanded role to include Instructor activities, including a CPR training program that resulted in the organizations' 100% qualification of combat readiness and enhanced safety climate while establishing 100% compliance
Laura Jenks Skills
Laura Jenks Education Details
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Human Resource Management -
Human Resource Management Certificate
Frequently Asked Questions about Laura Jenks
What company does Laura Jenks work for?
Laura Jenks works for Qualcomm
What is Laura Jenks's role at the current company?
Laura Jenks's current role is Global HR Professional, Employee Experience Expert, Team Builder.
What is Laura Jenks's email address?
Laura Jenks's email address is lh****@****omm.com
What is Laura Jenks's direct phone number?
Laura Jenks's direct phone number is +1 858-587*****
What schools did Laura Jenks attend?
Laura Jenks attended Hawaii Pacific University, Uc San Diego Extension.
What are some of Laura Jenks's interests?
Laura Jenks has interest in Kayaking, Paddle Boarding, White Water Rafting, Civil Rights And Social Action, Reading, Poverty Alleviation, Disaster And Humanitarian Relief, Travel, Health.
What skills is Laura Jenks known for?
Laura Jenks has skills like Military, Information Assurance, Security Clearance, Security, Dod, Troubleshooting, Training, Program Management, Navy, Military Operations, Leadership, Networking.
Who are Laura Jenks's colleagues?
Laura Jenks's colleagues are Bhuvaneswar D., Swathi Nibhanupudi, Vani Kumpatla, Michelle Kessler, Phu Nguyen, Gregory Rolland, Gowrishanker Kola.
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