Establish solid foundation for success by defining learning strategy; represent 8K employees within United States, Canada, and Europe. Drive innovation by establishing/supporting key programs related to sales, service, leadership, mentoring, performance management, compliance, and onboarding. Highly skilled in implementation of core learning and performance technologies. Develop learning metrics and reporting dashboard for corporate programs. Generate stability by leading, training, coaching, and mentoring a dynamic team of diverse Learning and Development managers and individual contributors. Provide quality vendor management through oversight of Performance Management, e-learning, LMS, CMS, and external facilitators. Create and implement deployment strategy designed to support and promote programs in close alignment with change management principles.

Led learning across key business lines. Develop comprehensive communication and implementation strategies designed to support programs. Expanded learner population to include membership affiliates, existing clients, and prospective clients. Enhanced operations by evaluating and recommending Learning and Development-related vendor solutions. Harmonized operations by evaluating and implementing new Learning Management System and Performance Management SystemSuccessfully launched annual and new hire compliance e-learning solution that improved the learner experience and brought completion rates to their desired target.

Built Corporate Benefits training department to support over 1,200 employees. Identified learning needs and created educational solutions in close partnership with department leaders. Enhanced efficiency and productivity by launching comprehensive learning management system. Employed balanced, disciplined leadership to plan and coordinate annual training summit with over 500 attendees. Leveraged carrier relationships and internal experts to identify, create, and deliver training offerings.