- Long-term strategic planning for optimal organization growth and health- Oversee confidential personnel and legal issues- Approve annual budget

- Lead a mid-size team to put on an annual 24 hour, 3 day showcase with over 20k attendees which supports the indie developer community with around 65 developer teams onsite during the event.- Oversee and participate in developer outreach, social media, submission judging, event layout, logistics, and volunteer management.

- Reconciled accounts within bookkeeping software- Maintained staff credit card database and reconciled expenditures- Created invoices and receipts for third party vendors

- Handle sales, inventory management, and floor merchandising for local sports fan shop supporting the greater Baltimore area- Meet with sales representatives to review and choose new merchandise

- Provide an enjoyable, seamless, world class conference experience to over 25,000 attendees

- Executed an interactive games showcase featuring video games, art, and music from local creators.- Performed all duties from solicitation and curation of works to on-site setup and support.- Worked with BOPA to meet the needs of Artscape

- Supported the Scholastic mission to encourage reading, promote lifelong learning, and demonstrate our values of caring and respect for all people- Worked with customers to plan and execute successful events at their school- Responsible for achieving territory goals within identified sales metrics, specifically revenue, retention and relationship building, partnering with customers to maximize book fair results through a bold and confident sales & service approach that navigates customers to the desired outcome- Analyzed sales data and maintain customer accounts using Salesforce- Gave individual and group presentation both in-person and remotely to train school representatives- Prioritized workflow to focus on high value customer service orientation and relationship building

- Ran a three day charity livestream event on Twitch raising over $3,000 for Child's Play- Communicated with multiple department to secure pre-recorded and live content with guests in 6 countries and an interactive VR event space- Created event schedule with stream team- Managed Twitter account and wrote all content

- Coordinated all company trade shows- Analyzed sales data and calculated commission payments for field representatives- Supported Sales and Marketing operations with a focus on time and resource management to provide deliverables to in-house teams, customers, and our representatives.- Operated as front-office staff and improved the efficacy of day-to-day office procedure- Served on the Wellness Committee to help shape and guide the company Wellness program

- Analyzed sales data and calculated commission payments for field representatives- Supported Sales and Marketing operations with a focus on time and resource management to provide deliverables to in-house teams, customers, and our representatives.- Operated as front-office staff and improved the efficacy of day-to-day office procedure

- Managed patient accounts within internal database- Resolved billing issues and submitted advance filing for insurance claims- Ensured all medical forms were in compliance with insurance, company, and HIPAA standards- Provided customer support for patients with medical equipment and billing questions- Trained new employees- Point person for IT issues and equipment repair within the office

- Planned and executed complete store rebuilds for new merchandise on a seasonal basis- Led training process for new employees- Expedited roll out of new product and presentations- Analyzed sales trends and promoted sales numbers to meet company goals- Provided exceptional customer service- Created content for store's Instagram and Facebook accounts- Performed merchandising duties such as constructing window and store displays and styling mannequins

- Managed home and pet needs for out of town clients- Scheduled and oversaw maintenance and repair projects- Planned and executed dinner parties and fundraisers- Assisted with various financial needs of clients such as organization, documentation, and filing of - company expense reports- Managed social media accounts for clients- Edited and curated content for client's business website

- Coordinated with teams from various disciplines to ensure their hiring needs were met by initiating the search and screening of new-hire candidates, scheduling interviews, meals, and booking travel arrangements- Walked candidates through the interview process both off and on site- Performed live interviews in a convention setting- Organized and led office tours for visiting groups- Aided in the creation of internal initiatives such as an employee store- Interacted with the player community online and at events such as GDC- Performed various administrative functions including maintaining an Outlook calendar, PowerPoint presentations, and creating Excel spreadsheets

- Aided in the installation of a debit card program in local bank branches- Managed employee records and accounts- Managed work orders for the IT department- Acted as personal assistant to the Information Security manager and acted in her stead during a prolonged absence

- Created and implemented a new organizational system for managing company personnel files- Maintained employee records and account information within internal database