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Thelma D. Haddock Email & Phone Number

Senior Transformation Leader | People & Culture | Strategy | Operations | People-First Executive Driving Growth, Innovation, and Change at Iron Mountain
Location: United States, United States, United States 5 work roles 2 schools
1 work email found @ironmountain.com LinkedIn matched
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Work email t****@ironmountain.com
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Current company
Role
Senior Transformation Leader | People & Culture | Strategy | Operations | People-First Executive Driving Growth, Innovation, and Change
Location
United States, United States, United States
Company size

Who is Thelma D. Haddock? Overview

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Quick answer

Thelma D. Haddock is listed as Senior Transformation Leader | People & Culture | Strategy | Operations | People-First Executive Driving Growth, Innovation, and Change at Iron Mountain, a company with 10 employees, based in United States, United States, United States. AeroLeads shows a work email signal at ironmountain.com and a matched LinkedIn profile for Thelma D. Haddock.

Thelma D. Haddock previously worked as Senior Director, Change Management-Technology at Iron Mountain and Territory Business Director at Iron Mountain. Thelma D. Haddock holds Women’S Leadership Program from Simmons University.

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Email format at Iron Mountain

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{first_initial}{last}@ironmountain.com
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Profile bio

About Thelma D. Haddock

I am experienced in and passionate about People & Culture, Customer Success, Strategy, and Business Operations. As a people-first executive, I thrive in roles that allow me to work cross-functionally and influence various facets of the organization. Specifically, I'm keen on positions that enable me to impact people and culture, drive transformation and change, shape company strategy, and nurture customer relationships.As an executive with a people-first approach, I blend strategic planning, business acumen, HR, and human centered leadership practices to build highly engaged teams that deliver exceptional results. My influence extends beyond my immediate circle, impacting cross-functional teams within complex matrices across the globe.My leadership style is built on trust and respect, and I strive to empower others to reach their full potential. Leveraging digital tools, innovative learning & development strategies, and global communication tactics, I foster a corporate culture where every team member feels recognized, engaged, and valued, encouraging them to contribute significantly to the company's success. I hold a deep conviction that each employee is the essence of the organization, and nurturing a positive culture isn't a mere luxury—it's a competitive edge. I aim to create vibrant, engaged workforces that yield unprecedented results, with my ultimate goal being to become a Chief Transformation and Impact Officer.In my role as Senior Director of Change Management at Iron Mountain, I built and transformed the team, establishing a consistent change management framework. This served as a strategic component of technology endeavors, fostering successful global cross-functional initiatives. I lead with integrity, empathy, and enthusiasm, consistently gaining trust from those I manage and collaborate with. I strive to create an environment where everyone feels valued, respected, and heard—factors that contribute significantly to my leadership success. With my ability to drive change, strategic transformation, and positively shape team culture, I believe I would be a valuable asset to any organization.My MissionTo improve employee engagement, diversity, drive excellent customer service, innovation, higher profitability and stronger overall business results.My ValuesUtilizing my core values of authenticity, trust, respect and open-mindedness, I strive to make positive contributions to society and at work.

Listed skills include Project Management, Customer Service, Leadership, Sales, and 12 others.

Current workplace

Thelma D. Haddock's current company

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Iron Mountain
Iron Mountain
Senior Transformation Leader | People & Culture | Strategy | Operations | People-First Executive Driving Growth, Innovation, and Change
1 Federal Street, Boston, Massachusetts 02110, us
Employees
10
AeroLeads page
5 roles

Thelma D. Haddock work experience

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Senior Director, Change Management-Technology

Current

Boston, Massachusetts, US

  • Built a structure and framework for new Enterprise IT Change Management team, bringing on 5 direct reports and multiple contractors from internal and external sources, now playing a critical role in numerous programs
  • Leveraged my skills and network to provide immediate value and effectiveness within the first 3-months in role
  • Partner with senior cross-functional project team (business leaders, end users, and IT) to analyze platform user needs,inclusive of risks and benefits; collaborate to implement training plans, communication rollouts.
Sep 2021 - Present

Territory Business Director

Boston, Massachusetts, US

  • Head of Iron Mountain’s business lines for Mid-South Territory, including 13 markets across 8 states
  • Controlled 100M+ P&L, motivated 250+ employees, and advise on thousands key accounts
  • 2020 Notable Achievements:- #1 Overall Financial Performance in NAO RIMRevenue Budget at 99.6%Service Margin of 109%Adjusted EBITDA (Budget) at 102.1% and (3+9 Forecast) at 104.7%Service Labor Ratio of 126.6%
  • 2020 Notable Wins: -2020 Iron Mountain Chairman’s Club Winner for “Play to Win”-Co-created the Iron Mountain Safety & Inclusion statement and pledge; selected to lead global implementation-Sourced PPE at a deeply.
Dec 2016 - Sep 2021

Operations Manager/Manager Of Service Delivery

Boston, Massachusetts, US

Oversaw team of 50+ across 4 facilities and $20M in annual revenue.Executed all operations for Iron Mountain’s Nashville Data Management and Record Centers for 900 customers, including: Offsite Facilities Management, Fleet Management ($1.5M fleet),Project Management, Logistics, Disaster Recovery, Document Management Solutions, Secure Shredding, and Data.

Jan 2007 - Dec 2016

Customer Service Manager

Boston, Massachusetts, US

Analyzed service issues and worked with operations to implement long-term solutions; managed vendors; developed processes to support customers with unique order entry or support requirements.Partnered with Sales/Account Management team to identify revenue opportunities; ensured Total Customer Satisfaction by participating in client meetings, customer.

Mar 2005 - Dec 2006

Sales Representative

Boston, Massachusetts, US

Sold a multi-million-dollar national agreement for secure document destruction services with a leading healthcare business service provider before moving into customer service role.

Oct 2003 - Mar 2005
Team & coworkers

Colleagues at Iron Mountain

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2 education records

Thelma D. Haddock education

Women’S Leadership Program

Simmons University

Bachelor'S Degree, Criminology

The University Of Memphis
FAQ

Frequently asked questions about Thelma D. Haddock

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What company does Thelma D. Haddock work for?

Thelma D. Haddock works for Iron Mountain.

What is Thelma D. Haddock's role at Iron Mountain?

Thelma D. Haddock is listed as Senior Transformation Leader | People & Culture | Strategy | Operations | People-First Executive Driving Growth, Innovation, and Change at Iron Mountain.

What is Thelma D. Haddock's email address?

AeroLeads has found 1 work email signal at @ironmountain.com for Thelma D. Haddock at Iron Mountain.

Where is Thelma D. Haddock based?

Thelma D. Haddock is based in United States, United States, United States while working with Iron Mountain.

What companies has Thelma D. Haddock worked for?

Thelma D. Haddock has worked for Iron Mountain.

Who are Thelma D. Haddock's colleagues at Iron Mountain?

Thelma D. Haddock's colleagues at Iron Mountain include Vanessa Burack, Faysal Majeed, Anikó Lovász, Carlos Henrique, and Amaris Carson.

How can I contact Thelma D. Haddock?

You can use AeroLeads to view verified contact signals for Thelma D. Haddock at Iron Mountain, including work email, phone, and LinkedIn data when available.

What schools did Thelma D. Haddock attend?

Thelma D. Haddock holds Women’S Leadership Program from Simmons University.

What skills is Thelma D. Haddock known for?

Thelma D. Haddock is listed with skills including Project Management, Customer Service, Leadership, Sales, Operations Management, Account Management, Team Building, and New Business Development.

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