Thelma Cotter Email & Phone Number

Thelma Cotter is a Manager, Support Services Management at VMware. She possess expertise in call centers, customer experience, bpo, customer satisfaction, contact centers and 20 more skills. Colleagues describe her as "Someone once told me an Operations Manager wears many hats. I always thought the role was just too busy to care what anyone wore! With Thelma that meant, client liaison, senior team leader, office manager, real-time coordinator and ten other things combined. All of which she did to the highest standard without any hats!" and "It has been my pleasure to work with Thelma in a number of roles, Duty Manager, Real Time Analyst, Team Leader and Client Liaison Officer, across numerous accounts. In each role Thelma has excelled and leveraged learnings and skills taken from her previous roles to bring something new to each new position. As a tenured, and very capable, Team Leader, I am happy to mentor and support Thelma in the next step of her career progression, and I would have no hesitation in recommending her for any role she applies for. "

Listed skills include Call Centers, Customer Experience, Bpo, Customer Satisfaction, and 21 others.