Administrative and Customer Support Professional with 4+ years of experience in calendar management, customer service, and virtual assistance. I thrive on optimizing workflows, ensuring client satisfaction, and supporting executive operations both remotely and on-site.Core Skills:Calendar & Meeting Management: Skilled in organizing executive schedules and ensuring smooth operations.Customer Support & CRM: Experienced in handling inquiries and using CRM tools like Wave, Zendesk, and Zoho to manage data and relationships.Virtual Assistance: Certified Virtual Assistant, proficient in travel coordination, data entry, and inbox management.In my role as Head of Customer Care at Renew Aesthetics, I created Protocols to enhance client satisfaction and department efficiency. Currently, as a freelance Virtual Assistant, I support clients with essential tasks to improve productivity in a fully remote capacity. With certifications in Virtual Assistance and ongoing HR Certification, I’m passionate about helping teams run seamlessly.Let’s connect if you're looking for streamlined support and efficient operations!