As a driven and highly experienced engineering leader, I have a demonstrated record of achievement in leading global research and development (R&D) teams and driving the software beginning-to-end journey. I leverage combined business, strategic, and technical acumen to provide solutions that maximize revenue and optimize cost control for millions of customers. My greatest success has been in developing forward-thinking strategies and product road maps that solve the most complex business and engineering challenges. In my current role as vice president of FileMaker Platform Engineering for Apple’s subsidiary Claris, I lead the customer-centric strategic direction, business operations, and product development and delivery, guiding top global teams of engineers in driving the evolution of the FileMaker product portfolio. In addition to employing a customer-based approach to align business strategy with the needs of our global customer base, I also serve as a hands-on mentor to Claris’s development teams as a company champion for professional development.Some notable highlights of my career achievements include: • Transforming the global operations of engineering teams to the agile methodology to drive innovative R&D, and improve development and delivery of FileMaker’s suite of products internationally in all major languages.• Driving Claris’s shift to a customer-focused culture by creating an inner core group of top customers that is given first access to development builds, providing critical feedback to improve customer experiences and product optimization.• Utilizing my deep educational background and passion for driving the professional development of peers within the Asian-American community, providing hands-on mentorship and classes to inspire and shape future leaders within the technology industry.• Receiving recognition from the National Diversity Council for my achievement in breaking down professional barriers while setting the highest professional standards, being listed in 2021’s “Top 50 Most Powerful Women in Technology.” http://top50tech.org/2021/I am always eager to grow my professional network. If you would like to connect, please reach out to me via TheLucyChen@gmail.com.Specialties:Software DevelopmentCloud ComputingFileMaker PlatformSoftware-As-A-Service (SaaS)Research & Development (R&D)Business-To-Consumer (B2C) SolutionsStrategic DirectionProduct DevelopmentBusiness DevelopmentProduct Internationalization & Localization