• Helped clients make informed decisions about buying, renting and selling real estate for over 200 transactions • Analyzed market trends to determine and set competitive sales prices for sellers or competitive offers for buyers• Maintained productive communication with buyers, sellers, loan officers and affiliates throughout the home buying/selling process• Built and maintained a Client Relationship Management System with 50% new business referral rate.• Generated new business through marketing and networking activities

• Analyzed financial data and credit reports to determine loan eligibility for about 50 borrowers • Negotiated loan terms and conditions with borrowers, successfully saving borrowers and average of 1% in origination fees • Prepared loan applications and submitted to underwriting for loan approval, reducing loan processing times by 10%• Provided exceptional customer service to borrowers, resulting in a 100% customer satisfaction and positive feedback

• Provided expert instruction on military leadership/discipline, drill & ceremonies, marksmanship and Army Core Values.• Maintained individual training records and provided both group and individual counseling• Assisted in the planning, coordination, tracking, and movement of soldiers assigned to and from all required training events, ranges, and field training exercises.• Maintained 100% accountability and personnel with no accidents.

• Maintained and processed enlisted personnel records with a 95% accuracy• Coordinated certifications on several systems to maintain deployment readiness • Safeguarded human resource information, maintaining soldier confidence and protecting operations

• Motivated and mentored others • Held others accountable to production standards maintaining an 85% success rate• Resolved conflicts affecting the operations and or performance of others • Trained new hires on performance, safety and production standards