Luis R. Email & Phone Number

Phoenix, Az, Us

Irvine, Ca, Us

As a Principal Consultant specializing in Artificial Intelligence products and portfolio management, I bring a wealth of experience in steering strategic technical product initiatives with a focus on digital product management. I collaborate with cross-functional teams to develop and execute product roadmaps aligned with business objectives. My expertise lies in market analysis, overseeing the entire product lifecycle from concept to launch, and ensuring the delivery of high-quality solutions that meet customer needs. In addition to my role in product and portfolio management, I provide crucial support for large projects and teams in Azure cloud services, with a focus on Artificial Intelligence, DevOps, and data analytics. My objective is to maximize investments and drive critical business enhancements, improving operations and achieving cost savings.

Phoenix, Az, Us

As a Product Leader, I oversaw a talented group of product professionals who are dedicated to addressing critical issues in supplier management and diversity for both public and private organizations. Our team's mission is to help our clients overcome complex challenges and achieve their goals through our SaaS solution which is focused on Supplier Diversity Management, Procurement Management, and Grant Management.In my role, I provided strategic direction and guidance to the product team, working closely with stakeholders to understand their needs and objectives. I also collaborate with cross-functional teams, including development, cloud engineers, and sales, to ensure that our products are well-designed, well-built, and well-marketed for launch. By leveraging my experience in product management, I fostered a culture of Agility, continuous improvement, and encourage my team to stay up-to-date with the latest industry trends and best practices. Overall, I am passionate about leveraging technology and data to create real-world impact and am committed to helping organizations of all sizes and sectors achieve their supplier diversity goals.

Beverly Hills, California, Us

As a start-up co-founder, I have a passion for leading cross-functional teams of technical and business experts to deliver a phenomenal product that helps our partners discover their ideal candidate based on their career goals and aspirations. My primary focus is on building and maintaining our B2B/B2C platform, while also actively participating in consulting engagements.With a hands-on approach, I consistently prioritize user feedback to drive product innovation. Additionally, I have established and fostered strategic partnerships with key stakeholders to integrate our solution into their workflows, resulting in a 25% increase in revenue.

Irvine, Ca, Us

As a results-driven Director of Delivery, I have had the privilege of partnering closely with senior account and technical teams to manage a diverse portfolio of clients in retail, healthcare, supply chain, utilities, and hospitality. My ability to lead and grow multi-disciplinary teams in delivering technology-driven solutions has resulted in a track record of consistently exceeding customer expectations.Some highlights of my achievements while in this role include:- Driving successful outcomes by establishing a culture of following program and project management best practices, resulting in a increase in project completion rates and client satisfaction.- Developing regional strategies to expand and acquire new accounts, resulting in a increase in revenue and a client base.- Mentoring and coaching delivery teams to achieve their full potential, leading to an increase in employee retention rates and team productivity.- Fostering a collaborative work environment that encouraged innovation and creative problem-solving, resulting in several successful projects that have been recognized industry-wide.

Irvine, Ca, Us

As a Senior Manager, I have successfully managed larger accounts and delivery teams while partnering closely with executives to build strategies that expanded our existing accounts during the Covid-19 pandemic. My highlights in this role include:- Demonstrating leadership in owning and maintaining successful delivery of my portfolio projects.- Identifying new business opportunities, with a focus on account expansion, to preserve Neudesic's sphere of influence within my portfolio.- Collaborating with Delivery Managers to set and ensure quality standards for program deliverables.- Partnering with Sales, Delivery Managers, and the VP of Client Services to ensure that projects within my assigned market were relevant, accurately estimated, and prioritized during the proposal phase.- Building strong relationships and fostering confidence with assigned customers to ensure open lines of communication are established in support of client satisfaction across my portfolio.- Prioritizing engagement management efforts to achieve business objectives.- Working closely with Operations and Delivery Managers to balance my portfolio for required staffing needs.My expertise in managing complex accounts and developing successful strategies for business growth makes me a valuable asset to any organization.

Irvine, Ca, Us

As a Delivery Manager, I was responsible for managing multiple projects in our desert region. My focus was on delivering custom, mobile, and web applications that increase the efficiency of medium to large-sized organizations. Some highlights of my role include:- Led technical teams in delivering projects using Neudesic's methodology and Agile frameworks, ensuring project success. - Coached client teams through the agile lifecycle to produce continuous value, promoting collaboration and transparency. - Coordinated and monitored accurate project billing and adhered to all internal and project compliance requirements, ensuring timely invoicing and financial accuracy. - Maintained forecasts and actuals of project scope, schedule, and budget to track and ensure successful delivery of products and services, minimizing project risks. - Managed stakeholder expectations through transparency and continuous communication, enhancing stakeholder visibility to their projects and programs, and building strong relationships. - Provided account leadership to ensure accountability for successful project delivery, including managing risks, dependencies, and issues. - Developed and mentored team members to ensure their professional growth, contributing to the overall success of the delivery organization.As a Delivery Manager, I continuously aimed to exceed client expectations, and contributed to the growth and success of Neudesic's delivery business.

Phoenix, Az, Us

As the manager of Development, QA, and IT teams at B2Gnow, I spearheaded the delivery of a SaaS platform that streamlines diversity compliance reporting for federal, state, local, and private organizations.My accomplishments in this role include:- Rapid promotion within 16 months to additionally manage the IT team, in recognition of my success in leading the development and QA teams that contributed to the company's growth.- Implementation of Scrum and establishment of an Agile software and product development culture.- Serving as the Scrum Master, managing sprint planning and daily stand-up meetings to drive the product team's goals and build value for customers.- Supporting and coaching Scrum and Kanban teams with a servant leadership style, while also holding teams accountable for their commitments.- Building user stories to maintain our platform features backlog, aligned with company goals and objectives to achieve outstanding customer satisfaction.- Planning, executing, monitoring, and controlling small to large projects that enhance platform functionality both internally and externally.- Recruiting, hiring, and training team members to maximize their utilization while establishing a culture of teamwork, learning, and continuous improvement.- Developing and mentoring staff to achieve their career goals, establishing a culture that values people.- Collaborating with business unit managers to prioritize deliverables and meet deadlines.- Acting as JIRA Administrator with a strong understanding of system workflows, schemas, permissions, notifications, screens, and other features.- Reporting directly to the CEO and COO.My leadership in driving cross-functional teams, implementing Agile methodologies, and delivering innovative solutions has resulted in significant business growth and customer satisfaction.

Gb

As an advisor to medium and large-sized organizations, I helped them transform their existing processes and information technology investments to create greater agility and cost containment.In this role, my accomplishments include:- Assessing enterprise applications and infrastructure to develop IT modernization strategies. This involved analyzing current applications and network architecture, interfaces, and dependencies.- Orienting approximately 100 applications and data stores for relocation, acting as the primary point of contact for third-party vendors, developing statements of work, negotiating costs and resources, analyzing risks, and creating timelines.- Recommending techniques and methods that streamline data gathering and processing for developing comprehensive diagram mapping of applications and networks infrastructure.- Collaborating with onshore and offshore teams as a project lead, managing resources to develop client deliverables, testing artifacts, data analysis, database migrations, and documentation.- Developing functional prototypes, wireframes, and presentations for RFPs.My expertise in analyzing and modernizing IT infrastructure, collaborating with cross-functional teams, and delivering comprehensive solutions has helped organizations achieve greater agility and cost containment.

London, Gb

As an Information Technology Advisor at EY, I helped large organizations improve their business and information technology processes to create seamless integration across business units and adhere to IT compliance standards across their IT infrastructure.My accomplishments in this role include: Evaluating operating systems (Windows, Unix, or AIX), databases (Oracle or SQL), and ERP systems (Oracle, JDE, AX Dynamics, or SAP) to optimize performance, minimize risk, and ensure compliance. Collaborating independently with offshore and client teams, developing budgets, setting objectives, and managing resources to complete tasks ranging from testing to generating reports and analyzing data. Performing interviews and walkthroughs with executive management to gain an understanding of client systems, business processes, and business development goals. Creating computer-assisted audit techniques (CAAT) in ACL for data analysis in IT security risk investigations for corporate compliance efforts. Coordinating and leading executive management meetings to discuss IT financial compliance results. Developing comprehensive Sox 404 and Soc 1/2 reports using Ernst & Young Audit Methodology for channel 1 and channel 2 clients.My expertise in evaluating systems and processes, collaborating with cross-functional teams, and developing reports and techniques to ensure IT compliance has helped large organizations optimize their performance and minimize risk.

Thousand Oaks, Ca, Us

I project managed an effort at a biopharmaceutical organization to remediate Service Now configuration items to increase efficiency in compliance analysis and project resource management.- Facilitated the successful remediation of over 900 configuration items by developing documentation, how-to presentations, and one-on-one support to over 60 system owners. - Leveraged ITIL methodologies to deliver improved asset service strategies that improve IT resource management across development operations. - Interviewed system owners to determine current business processes to find improvements in remediation of their respective configuration items.- Planned and developed test cases and scenarios for system and application owners to determine faulty configuration items. - Analyzed remediated configuration items to identify errors and risks to identify area of improvement .

Constructed a custom internal application with on-shore and offshore resources which replaced a manual payment distribution process for healthcare services.- Successfully engineered a digital file distribution system in Java for physician, medical group, and hospital payments.- Supervised and collaborated with five offshore associates; we developed the system using the waterfall software development method.- Identified and documented business requirements based on research from previous system configurations and end user interviews.- Produced functional design requirements and reviewed all technical design documents that were provided by the offshore development team.- Developed test cases and scenarios from interpreting the requirements in the design documents.

Burbank, Ca, Us

Provided general technical support to the Internal Labor Standards and Global Merchandise departments.- Processed technical and procedural issue resolutions related to Lotus Notes for over 100 global business units.- Programmed ad-hoc Microsoft SQL queries to develop Excel reports to management for analysis.- Communicated and supported the development of database and Lotus Notes enhancements.- Provided personal help desk assistance to upper and executive management.

Master'S Of Science, Information Management

Bachelor'S Of Science, Computer Information Technology