Venkat Maddali Email & Phone Number

California, United States

Pleasanton, California, Us

At Medallia, (owned by Thoma Bravo), we empower organizations to deliver on their promises and make their customers feel the love! We turn signals into action with the world's leading experience management platform, helping companies around the globe deliver exceptional experiences. In this role, I own the Strategy and Execution of Medallia's Global Site Reliability Engineering (SRE), Observability (O11Y), and Production Services (Developer Productivity, SDLC Pipelines, Automations) divisions in the CTO Organization, with teams spanning the US, Argentina, EU, Australia, and India. My goal is simple here: to ensure our systems (Commercial and FedRamp High) operate with maximum efficiency and uptime while being cost-effective.Through a strategic focus on reliability, observability, developer experience and productivity, I drive the seamless performance of our infrastructure, enabling Medallia to deliver exceptional experiences to our customers worldwide, without any fine print

Atlanta, Ga, Us

Intercontinental Exchange, Inc. (NYSE: ICE), is a leading global provider of data, technology, and market infrastructure. The Mortgage Business within ICE (ICE Mortgage Technology) is built with a mission to automate everything automatable for the residential mortgage industry. In this role, I oversaw ICE Mortgage Technology's Global Strategy and Execution in the CTO Organization spread across the US, EU, and India. I was directly responsible for delivering a sizeable technological portion of this multi-billion dollar SaaS mission.The scope of engagement and influence covered multiple areas such as Next Generation Product Development - Developer Productivity - Cloud Operations - Data Center Migrations - Regulatory Compliance (FedRAMP, SOC2, CFPB, FFEIC) - Site Reliability Engineering & Dev(Sec)Ops.

Pleasanton, Us

In this role I oversaw ICE Mortgage Technology's Global Service Operations, Corporate Observability and Site Reliability Engineering AIQ by ICE Mortgage Technology™ is an omnichannel solution that intelligently automates key business processes for every channel in the mortgage industry. From day 1 of deployment, AIQ delivers compelling ROI using machine learning and natural language processing to intelligently extracted data to power automation. I own the Site Reliability Engineering function focused for this offering managing distributed teams based out US, Poland, Belarus and India.Simplifile by ICE Mortgage Technology™ electronically connects the people, technologies, and data in the real estate transaction. From pre-closing through post-closing, we offer electronic services that save you time and money over traditional methods of managing documents and communication. I own the Site Reliability Engineering function focused for this offering managing distributed teams based out Pleasanton and Utah.The Observability team owns the strategy and implementation of an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our APM, Infrastructure Monitoring, and Logging solutions. Talk about AppD, Splunk, Elastic, chaosSearch or CloudWatchThe Service Ops team owns the Change Management, Release Management, Incident Management,Problem Management and 24X7 Global NOC Function. This includes the integrated ITIL process as a discipline, to complement and support Production Reliability.

Pleasanton, California, Us

In this role I oversaw Ellie Mae Observability and Global Service Operations divisions.The Observability team owns the strategy and implementation of an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our APM, Infrastructure Monitoring, and Logging solutions.The Service Ops team owns the Change Management, Release Management, Incident Management and Problem Management. This includes the integrated ITIL process as a discipline, to complement and support Production Reliability.

Pleasanton, California, Us

As a Sr SRE, Incident Manager I am the single point of contact for everything related to Site Reliability Engineering & Production Incidents. I owned the entire life cycle of an Incident working with various teams including - Ops, Engineering, Quality, Tech Support and Product.Worked directly with leadership in generating and publishing Ellie Mae Availability/Uptime Numbers, Incident Reporting and Board reporting.

Houston, Texas, Us

As a technical expert and lead at HPE CSS R&D group reporting directly to Sr. Director, I am responsible for various offerings provided along with HPE Virtualized Converged Systems with VMWare. An Integrated Infrastructure/Converged System by definition is a pre canned solution with a pre tested configuration including hardware, software, firmware, workloads, networking scheme, etc. To abstract the definition we can simply draw parallels to this as a data center with in a rack. I led the team (US-India model) that drives the differentiating value add (tooling) for these offerings which includes setup, performance, quality, provisioning, DevOps, CI/CD, automation efforts of various activities, management solutions for the whole system, process enhancement solutions etc.

Palo Alto, Ca, Us

As a technical specialist and lead in HP CS SAP R&D group, I am responsible for various value-add offerings provided along with HP - SAP HANA Converged Systems with a right mix of compute, network and storage. I lead the team that drives the value add layer for these offerings which includes automation and streamlining efforts of various activities, reporting dashboards, management solutions for the whole system, process enhancement solutions etc.

Richardson, Texas, Us

Richardson, Texas, Us

Teaneck, New Jersey, Us

Master Of Business Administration - Mba, Information Technology, M&A, Global Operations

Bachelor Of Technology (Btech), Mechanical Engineering