Dragan Marković Email & Phone Number

Belgrade, Serbia

Through strategic leadership, contributed to effective localization efforts for global audiences, advancing the objectives of leading companies in e-commerce and smart home technology.• Directed end-to-end localization projects for e-learning content and smart home device materials.• Managed a team of project managers, ensuring quality, timeliness, and client satisfaction.• Monitored timelines and budgets, addressing challenges to ensure timely delivery.• Fostered collaboration… Show more Through strategic leadership, contributed to effective localization efforts for global audiences, advancing the objectives of leading companies in e-commerce and smart home technology.• Directed end-to-end localization projects for e-learning content and smart home device materials.• Managed a team of project managers, ensuring quality, timeliness, and client satisfaction.• Monitored timelines and budgets, addressing challenges to ensure timely delivery.• Fostered collaboration and continuous improvement within the localization team.• Streamlined project management processes, reducing turnaround times.• Enhanced localization workflows for improved quality and consistency.• Successfully managed complex projects, maintaining high client satisfaction. Show less

Niš, Serbia

I direct all aspects of multi-segmented localization projects from conception to completion, leading international teams of in-house and outsourced translators. I uncover irregularities and problematic areas pre-production and execute corrective action and workarounds. I streamline business operations by monitoring in-house and outsourced teams to deliver services within a tight deadline and avoid disruption. I ensure all processes are in line with set standards of quality assurance.Key… Show more I direct all aspects of multi-segmented localization projects from conception to completion, leading international teams of in-house and outsourced translators. I uncover irregularities and problematic areas pre-production and execute corrective action and workarounds. I streamline business operations by monitoring in-house and outsourced teams to deliver services within a tight deadline and avoid disruption. I ensure all processes are in line with set standards of quality assurance.Key Contributions:♦ Incorporated a multi-step localization procedure for effective translation of client material into required languages. ♦ Integrated strict quality control processes and customized localization workflow, minimizing error margin and delivery time. Show less

Serbia

I administered various aspects of the localization process including direct supervision of the translation process, regular auditing, and guiding teams of translators. I facilitated teams of translators working on Google products and applications by providing available CAT tools and style guides enhancing work efficiency and product quality. I maintained an overall productive environment to improve employee engagement. I liaised with stakeholders including clients and third party to ensure… Show more I administered various aspects of the localization process including direct supervision of the translation process, regular auditing, and guiding teams of translators. I facilitated teams of translators working on Google products and applications by providing available CAT tools and style guides enhancing work efficiency and product quality. I maintained an overall productive environment to improve employee engagement. I liaised with stakeholders including clients and third party to ensure unproblematic flow of information.Key Contribution:♦ Boosted production rate by 40% and minimized error margin by 50% via implementing linguistic quality assurance processes and customized localization workflows. Show less