Matthew Owen Email & Phone Number

Stevenage, United Kingdom

Management of customer enquiriesManagement of Scouted assetsCommitting, scheduling and monitoring the progress of maintenance worksUpdating the asset management database based on works and asset surveys using ConfirmUpdating the Central Management System for fault reporting using Telensa PlanetUpdating of costs incurred during works to ensure accurate.

Stevenage, United Kingdom

Answering phone calls and emails from members of the public in order to resolve any issues customers experience with services from Hertfordshire County Council Provide advice and information to customers as appropriate within policy guidelinesRecording details of the customer requests and any outstanding issues on to the company databaseEscalating any.

Stevenage, United Kingdom

Serving customers on-site and ensuring that the correct product is delivered to the customerMaintenance of customer account records to ensure that customers are charged correctly Maintenance of stock records to make sure that new and replacement stock is ordered on timePerforming stock check of existing company stock to make sure that existing records are.

Welwyn Garden City

Updating the Objective Database of Residents Feedback Data on the Local Plan Document 2015Checking and updating existing computer data based on user feedbackSummarising data and preparing documentation to represent residents feedback on issues regarding the Local Plan Document

Welwyn Garden City

Updating the company database with details of asbestos surveys, updating spreadsheets to ensure that progress is accurately maintained

Welwyn Garden City, Hertfordshire

Operation and maintenance of CD/DVD media duplication machines to produce customer software orders against tight deadlines. Accurate maintenance of workload records and archive database. Support for Export Control Department including preparation of detailed invoices and manifest documentation, arranging collection of goods with courier and shipping.

Welwyn Garden City, Hertfordshire

Preparation of instructions for company service engineers to maintain a customer's machine. Preparation of service bulletins to ensure that company service engineers are aware of new and updated information regarding customer machines. Preparation of detailed project plans to ensure that new documentation is delivered on time.

Welwyn Garden City, Hertfordshire

Successful management of the merger of company asset databases to simplify company processes and reduce costs of maintenance Managed computer reclaim and reallocation process during company downsizing to ensure financial savings and best use is made of existing company assetsResponsibilities include:Analysis of company billing database to ensure costs are.

Welwyn Garden City, Hertfordshire

This role introduced me to the benefits of Asset Management systems and the processes involved to gain an appreciation of the benefits of Asset Management within an extremely cost conscious environment.Physical verification of all assets on site, Production of detailed lists of assets available, Management and correction of company asset databases in.

Hatfield, Hertfordshire

Checkout assistant. I also provided additional support as trolley assistant and petrol station assistant as required.

Gnvq Advanced, Information Technology

GNVQ Advanced in Information Technology

Btec First Diploma, Information Technology

Gcse, Maths, Science (Nuffield), English, Geography, Technology, French, English Literature, Cdt Design