Matt Rebeiro work email
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Matt Rebeiro personal email
๐ LinkedIn Top Voice in Leadership 2023 ๐๐๐ค๐ฌ ๐๐๐ฃ ๐ ๐๐๐ก๐ฅ ๐ฎ๐ค๐ช?I advise on how to โฆ- design innovative technology PRODUCTS- create industry leading PROCESSES- improve processes using AI AUTOMATION- optimize business OPERATIONS- leverage unique growth STRATEGIES- align marketing efforts with your VISION๐๐๐๐ฉ ๐๐๐ฃ๐๐๐๐ฉ๐จ ๐๐๐ฃ ๐ฎ๐ค๐ช ๐๐ญ๐ฅ๐๐๐ฉ?I work with you to grow your startup, increase your revenue and lower your expenses.Many clients I have worked with have received returns up to 10 times their investment.๐พ๐ค๐ข๐ฅ๐๐ฃ๐ฎ ๐๐๐ฏ๐Startup to enterprise๐๐ฎ ๐๐ญ๐ฅ๐๐ง๐๐๐ฃ๐๐20+ years๐๐๐จ๐ฉ๐๐ข๐ค๐ฃ๐๐๐ก๐จhttps://www.linkedin.com/in/themattrebeiro/details/recommendations/๐๐ฎ ๐ฌ๐๐๐จ๐๐ฉ๐www.mattrebeiro.com๐๐ฎ ๐๐๐๐๐ฃ๐ค๐ก๐ค๐๐ฎ ๐๐๐ฌ๐จ๐ก๐๐ฉ๐ฉ๐๐งwww.techretriever.io/subscribe-----Iโve had the privilege of leading top teams that solved challenges at some of the largest financial institutions in the world including Royal Bank of Canada, TD Bank and Sun Life Financial.I solve your challenges, with you, in creative and cost effective ways. I also address the challenges you are not aware of, before they snowball. I wield a unique, multi-dimensional skillset, being able to navigate across functions in organizations.๐ผ๐ง๐๐๐จ ๐ค๐ ๐๐ญ๐ฅ๐๐ง๐ฉ๐๐จ๐- SaaS Product Design- GTM Strategies- Digital Marketing- Digital client experiences / client journeys / omni-experience, end to end client experiences- Process Design, Process Engineering, Lean Six Sigma, Design Thinking, Agile, Change Management- AI, OCR (IDP), Robotic Process Automation (RPA), Hyper Automation, Intelligent Automation, Process Mining- Business Process Management (BPM)- Financial Services: Banking, Insurance: Travel, Life, Health, Property & Casualty (Home and Auto), Wealth, Creditor, Group Benefits, Fintech- Startups & Enterprises- Sales Operations- Contact Centers- Healthcare: Lean Medical Consulting- Product Management๐๐ง๐ค ๐ฝ๐ค๐ฃ๐ค ๐พ๐ค๐ฃ๐จ๐ช๐ก๐ฉ๐๐ฃ๐ ๐๐ค๐ง ๐พ๐๐๐ง๐๐ฉ๐๐๐จI strongly believe in giving back to my community. I support not for profits and select startups. I also mentor university and college students as well as newcomers to Canada.Please reach out if you'd like to connect. I am always open to meeting new people.Matt
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PrincipalProcess Design InstituteToronto, On, Ca
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Principal Advisor, Consultant & Keynote SpeakerMattrebeiro.Com Jan 2024 - PresentToronto, CaSaaS Startup- Advisory Services & Speaking EngagementsRelating to:- Product Design (Specialization in AI Automation Tools)- GTM Strategy- B2B Product Marketing- Growth Partnerships- Systems, Processes & Controls -
Ceo & Chief Operations OfficerProcess Design Institute 2021 - PresentStartups: From Pre-Seed to Series A +- SaaS (tech software) startups: We help you grow!- We guide you to create innovative product designs with differentiated and robust features- We provide you with insights about your current and future competitors to become more competitiveMid Size to Enterprise- Advisory services to create more efficient processes for your business to help you grow, operating with improved margins and better customer experiences.- Increase your revenue and lower your expenses through re-engineered processes with and without AI Automation.- Select a success metric and we can improve it by up to 70%Training & CoachingProject Management, Lean Six Sigma, Agile Methodology, Design Thinking, Change Management, Product Design, Process Design, AI Automation Design, GTM Strategies, Partnership Strategies, Consultative Needs Based Sales, Building Continuous Improvement CulturesPro-bono Consulting for Not for Profits
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Founder & Technology WriterThe Tech Retriever Newsletter Feb 2024 - PresentToronto, CaBringing you the latest technology news and reviews for software and hardware as well as everyday tips to leverage technology to elevate you and your business. -
Startup MentorThe Forge Mcmaster Jul 2024 - PresentHamilton, On, Ca -
Startup MentorAlchemist Accelerator Apr 2024 - PresentUs -
Startup MentorBuild Up Labs - Startup Studio & Incubator Jun 2024 - PresentLisbon, Lisbon, Pt -
Co-Founder & Ai Automation AdvisorUautomate Challenge Sep 2021 - Present- Founded to introduce early talent to new technologies that helps position them for success in their careers- Coordinated corporate partnerships and sponsorships- Secured alumni and industry coaches for students- Designed competition challenges for students -
Workshop Trainer & FacilitatorProcess Design Institute Academy 2021 - PresentProviding Process Design and Process Improvement courses -
Vice President (Vp): Product, Partnerships, Automation DevelopmentWrk Aug 2021 - Mar 2023Montreal, CaCreated a hybrid, process automation delivery platform, bringing together humans and technology to complete work for organizations.- Managed Product and Development teams- Spearheaded technology partnerships- Facilitated triple digit KPI growth- Led technology integrations with global technology brands- Designed technology synergies, deriving unique value from software products- Negotiated partnership agreements with multiple technology companies- P&L management responsibilities, effectively ensuring financials were within plan- Built international talent teams to support a "follow the sun" operating model- Established governance, controls, metrics and measurement systems -
Director Automation, Transformation & Enterprise Operations, Technology & OperationsRbc Sep 2020 - Aug 2021Toronto, Ontario, CaRoyal Bank of Canada is one of the top 10 global banks and top 5 in North America.- Recognized as an industry expert, ambassador and advocate for Continuous Improvement, Digital Journeys, Client Journey Optimization, Talent Development, Process Design & Process Automation- Created the operating model, strategy and tactics for the Automation Center of Excellence within Transformation & Enterprise Operations- Sourced and developed top early talent to support program goals- Designed an industry leading training program to enable and empower Operational subject matter experts to develop automations for the processes they managed- Assessed and implemented new technologies including Robotic Process Automation (RPA), OCR (IDP) and Process Discovery / Process Mining- Managed existing technologies and led the successful expansion and record setting growth of Automation technologies across multiple functional areas- Coordinated with leaders, consultancies and vendors to drive transformational changes- Supported the enterprise Windows 10 upgrade program for thousands of assets for teams across multiple countries- Developed remote working management solutions to support the transition to work from home during Covid- Negotiated, onboarded and managed third party contractors to accelerate delivery of key projects tied to global bank initiatives- Coordinated and communicated with stakeholders including C Suite executives- Championed diversity, equity and inclusion: Women in Science & Engineering (Mentor), Advancing Women in Leadership (Mentor), Women in Technology & Operations (Mentor), Black Professionals in Technology Network Mentor (BPTN), University of Waterloo "We Accelerate" program, Ten Thousand Coffees (Career Mentor) -
Co-Chair Student Program, Transformation & Enterprise Operations, Technology & OperationsRbc Sep 2020 - Aug 2021Toronto, Ontario, CaRBC has one of the top early talent programs in Canada amongst the top 5 banks for students, with over 1,000 co-op students supported each year. - Supported the sourcing, assessment and placement of students across multiple business areas each quarter- Coached and mentored students- Facilitated Lunch and Learn student events- Acted as ambassador for student career opportunities throughout the bank
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Director Automation, Enterprise Operations & PaymentsRbc Feb 2020 - Sep 2020Toronto, Ontario, Ca- Supported the development of innovative automations for Reporting Shared Services, Payment and Trade Operations, Operational Risk, Supplier Management, Finance Shared Services, HR Shared Service- Built a multi-year opportunity roadmap (pipeline) of improvement projects.- Created the largest, most effective and efficient automation for reporting across the bank, globally. Over 500 reports were automatically updated and delivered on various schedules for multiple teams within various lines of businesses- Developed a new proprietary software application to manage Automations more efficiently- RBC Ambassador at Collision (one of the world's largest technology conferences)
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Director, Operational EffectivenessRbc Jul 2017 - Feb 2020Toronto, Ontario, Ca- Responsible for the organizations Ideation program, crowd sourcing improvement ideas from employees- Led client journey mapping efforts to connect the vertical sub-processes- Oversaw Business Process Management (BPM)- Supported digital Product builds in Agile labs for Financial Services applications- Led an internal management consulting team that successful delivered on dozens of projects- Supported and led program and project management inclusive of multi-year software upgrade and enhancement programs- Led process design and improvement initiatives- Supported the re-shoring / re-patriation of processes in a major project- Identified contract renewal opportunities with vendors- Established improvements to vendor governance
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Director, Transformational EnablementRbc Feb 2017 - Jul 2017Toronto, Ontario, Ca- Aviva & RBC partnership program: Coordinated process and technology transitions from RBC to Aviva, following Aviva's purchase of RBC's property and casualty insurance products.- Integration of processes and technologies between companies- Supported the digital product design of new Guidewire application customizations and processes- Offshoring and onshoring of processes between strategic partners
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Senior Manager, Insurance Transformational InitiativesRbc Jul 2015 - Feb 2017Toronto, Ontario, Ca- Led a team of internal consultants to engage executive sponsors to support an expansive list of projects across the organization- Our team of consultants managed multiple projects in parallel, with 7 figure savings achieved annually- Delivered call center optimizations to improve Average Talk Time, Average Handle Time and After Call Wrap Time- Facilitated client experience improvements in partnership with Underwriting, Operations and Sales teams- Enhanced outbound call partnerships and processes
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Lean Six Sigma Black Belt, Process ExcellenceRbc Jul 2014 - Jul 2015Toronto, Ontario, Ca- Championed a client centered approach to problem solving- Facilitated millions in departmental savings- Spearheaded the adoption and expansion of the Lean Six Sigma process improvement methodology across multiple business areas and executive stakeholders.- Drove substantial ROI for numerous functional areas- Led numerous projects in parallel- Coached project managers and Lean Six Sigma Process Consultants
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Senior ConsultantSun Life Financial Sep 2013 - Jul 2014OoSun Life is ranked as the #1 Insurance company globally.- Supported the growth and expansion of the "Brighter Way" program designed to drive operational efficiencies across the organization. Identified, launched and led multiple projects in parallel, supporting improved client experiences through re-designed and optimized processes- Promoted a culture of continuous improvement- Change Ambassador leading employees toward transformational improvements of clients experience- Identified pain points and sources of process friction to create a roadmap of prioritized initiatives to improve customer experience- Guided Lean Six Sigma Process Design experts through challenging problems, outlining how to navigate complex scenarios -
Business Process Officer, Td BankTd Mar 2012 - Sep 2013Toronto, Ontario, CaTD is ranked as one of the top global banks and one of the top 3 banks in Canada.- Led large, complex process improvement initiatives that generated 7 figure savings- Optimization of North American call center Operations- Led Voice of the Customer workshops, root cause analysis and solution brainstorming sessions- Measurement System Analysis and optimization of metrics, scorecards and measurement systems- Facilitated quality enhancements through Gage R&R studies- Statistical Process Analysis to identify employee and customer pain points- Improvements to Likely to Recommend (LTR) / Client Satisfaction / Net Promoter Scores (NPS) -
Process Improvement Specialist, Td InsuranceTd Dec 2009 - Mar 2012Toronto, Ontario, Ca- Led Insurance Underwriting projects to improve customer experience through reduced turn around times on high value property and vehicle insurance requests- Managed role re-design for several key roles in the end to end Underwriting process to reduce process friction and ultimately drive a simplified, more efficient experience for clients- Apprenticed under top industry consultants to gain specialized knowledge in management consulting, specifically Process Design & Improvement, also referred to as Process Engineering and Process Re-Engineering- Intimately familiar with capacity planning, workforce management, call centers, workload forecasting, load levelling
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Broker, Td InsuranceTd Apr 2004 - Dec 2009Toronto, Ontario, Ca- Top sales performer in Property & Casualty: Home & Auto which included houses, cars, motorcycles, boats, yachts, snowmobiles & ATVs.- Created a national sales training program and facilitated the training for sales teams- Launched outbound sales initiatives to dramatically improve outbound sales performance- Drove improvements in client retention, specializing in the most difficult scenarios with the ability to turn detractors into promoters
Matt Rebeiro Education Details
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ThepowerStartups & Digital Marketing -
Harvard UniversityHarvardx Leaders Of Learning
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Massachusetts Institute Of TechnologyMitx Bootstrapping For Entrepreneurs
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Certified Lean Six Sigma Black Belt
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Enterprise Design Thinking Practitioner
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Certified Agile Scrum Master
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Sheridan CollegeFrench Studies
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Brock UniversityAdult And Continuing Education And Teaching
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ProsciLeadership In Organizational Change Management
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Royal Bank Of CanadaBlue Prism Robotic Process Automation (Rpa) Foundational
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Konrad GroupDesign Thinking
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Td InsuranceLean Six Sigma Green Belt
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Smarter Solutions Inc.Lean Six Sigma Green Belt
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Quality First Inc.Lean Six Sigma Green Belt
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Element KLean Six Sigma Green Belt
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George Brown CollegeBachelor Of Applied Business
Frequently Asked Questions about Matt Rebeiro
What company does Matt Rebeiro work for?
Matt Rebeiro works for Process Design Institute
What is Matt Rebeiro's role at the current company?
Matt Rebeiro's current role is Principal.
What is Matt Rebeiro's email address?
Matt Rebeiro's email address is ma****@****iro.com
What schools did Matt Rebeiro attend?
Matt Rebeiro attended Thepower, Harvard University, Massachusetts Institute Of Technology, Certified Lean Six Sigma Black Belt, Enterprise Design Thinking Practitioner, Certified Agile Scrum Master, Sheridan College, Brock University, Prosci, Royal Bank Of Canada, Konrad Group, Td Insurance, Smarter Solutions Inc., Quality First Inc., Element K, George Brown College.
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