Themba Mashaba Email and Phone Number

- Attend ServiceDesk calls and close in SLA timeframe- Laptop/Desktop (Specification, Procure, Distribute, Support)- Lesedi software application installation and basic support (Engineering software)- Manage and maintain all Meeting rooms and video conferencing- Assist with maintenance of local network cabling- Assist with All printers/Plotters toner maintenance.- Assist with Cloud support to end-users (i.e. Office 365, Code Two)- Setup and Maintenance of procedures… Show more - Attend ServiceDesk calls and close in SLA timeframe- Laptop/Desktop (Specification, Procure, Distribute, Support)- Lesedi software application installation and basic support (Engineering software)- Manage and maintain all Meeting rooms and video conferencing- Assist with maintenance of local network cabling- Assist with All printers/Plotters toner maintenance.- Assist with Cloud support to end-users (i.e. Office 365, Code Two)- Setup and Maintenance of procedures, guides, and SOPs as required.- Assist with Wi-Fi AP and controller companywide- SQL database- manage, support and maintain- Initiate and liaise with 3rd party vendors for hardware and software support.- Assist the ICT Management with Site initiation and planning.- Monthly reporting and feedback- Providing end-user training and induction.- Assist with cellphone updates and phone setups- Ensure ICT Training is kept current to ensure optimized support to business.- Comply with IT support scheduled timeframe Show less

Computer Support (Hardware and software)-Repairs, Maintenance, upgrades and testing.-Printer Support (Hardware and software)-Repairs, Maintenance, upgrades and testing.-CCTV (Hardware and software and support)-Backup power: Testing and maintenance.-Helpdesk-Email support -Computer security -Remote Support-Installations-Call-out/Technical support