Michael Edwards is a Vice President, Global Employee Experience and People Strategy at eXp Realty. He possess expertise in leadership, sales operations, customer retention, customer satisfaction, management and 42 more skills. Colleagues describe him as "Michael has been both a great leader and mentor to me in my career at Cox. I had the pleasure of working under Michael for 3 years and his expertise in servant leadership and delivering world class customer service has helped broaden my understanding for what it take to be a leader who people want to follow. Michael continually reinforced that the less I focused on me and the more time I spent developing my people, the quicker I could shift the culture within my team to do the same. The shift in thinking would then be the catalyst which eventually would help our team begin the procsss of moving from good to great. I will say that as a testimony, I have never been more thankful for each of my teammates. Our change in culture has not only made for a fun environment at work, but the results have been amazing. This team has gone from good to great resulting in being the #1 Retention Team in the country for 5 straight months and counting. I am giving full credit where it is due. Michael, thanks again for all that you do and servant leadership truly works in changing the way we live and work." and "Michael is a smart, creative leader who's out of the box thinking keeps me on my toes. A colleague, who while is senior to me within our organization, always makes me feel equal. He does this by listening to my ideas, freely sharing insights, and encouraging challenging thought and perception. As a trainer and executive coach, Michael understands his strengths and his opportunities and never takes himself too seriously. I feel strongly that Michael has the leadership ability and qualities to go as far as he wants. He is an asset to our organization in more ways than a short recommendation can offer."