Contract & Vendor Negotiations, Account Acquisition & Expansion, Account RetentionStrategic Planning & Development, Development & Review, Budget Development & ExecutionBrand Management, Target Marketing, Market Analysis & Pricing Opportunity Analysis & Qualification, Internal & External Relationship Building, Sales Presentations & Closings

Use highly developed customer service and sales skills to position customers into a new wireless device, and provide the best customer experience in the wireless industry.Managed store of nine representatives, responsible for store inventory, staff scheduling and payroll2009, 2010, 2011 and current Pinnacle Club winner for whole company/highest percentages to budget Maintained a steady 85% and above C-SAT (customer satisfaction) rating given by… Show more Use highly developed customer service and sales skills to position customers into a new wireless device, and provide the best customer experience in the wireless industry.Managed store of nine representatives, responsible for store inventory, staff scheduling and payroll2009, 2010, 2011 and current Pinnacle Club winner for whole company/highest percentages to budget Maintained a steady 85% and above C-SAT (customer satisfaction) rating given by random customer surveysSent weekly team e-mails and communicate with customers regarding inquires about their accountsCoordinated B2B and advertisement flyer drops for sales leadsScheduled corporate mobile sales eventsDoubled yearly sales and service performance numbers first year as manager Show less